Posted on Thursday, Jul 8th 2021
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.
When had this conversation in 2014, the Force.com platform (now Salesforce Platform) was a great bootstrapping device for entrepreneurs. Read how Co-founder CTO Alex Fuller and Co-founder CEO Richard Britton bootstrapped CloudSense to a sizable product company on the platform.
Sramana: Alex, let’s start with your personal journey. Where were you born and raised? What are the roots of your entrepreneurial story?
Alex Fuller: I was born in Wimbledon in the UK where the tennis championship is held. My educational background was not focused on technology. I studied classics at Oxford University, which focused on Latin, Greek, and Linguistics. Before that, I had already acquired an interest in technology. I got into computing as a child when I was 12 years old. I had a keen interest in computing throughout my school years.
After I left the University, the Internet started growing. Its value proposition to everyday people and businesses was increasing. I immediately latched onto that and as a fascinating vector for what I had been interested in, in terms of publishing. The Internet was changing traditional fields and moving them forwards.
Around that time, I also started my own business doing website builds for film and TV companies. We had some good successes there, which included building sites for Channel 4 Television and 20th Century Fox. Before then, I had done some work with some telecommunications firms, which is where I met my future co-founder. The firm was a subsidiary of Sky Television and they were getting ready to embark on a transformation project to re-platform their business. They had a legacy of many different systems, data siloes, and disjointed business processes as a result of organic growth and organic business acquisitions.
When we started that project, it looked like a really difficult multi-year transformation effort. Yet through selecting cloud technologies such as Salesforce, which were new capabilities on the market, we discovered that we were able to do the entire project within 18 months with significantly less costs than we had anticipated. The value proposition that we saw from that really excited us. That is what inspired us to form CloudSense.
Sramana: What year was this?
Alex Fuller: This was around 2007 and 2008. We founded CloudSense in 2009.
Sramana: What was the premise of CloudSense. What were you trying to do?
Alex Fuller: We wanted to take our experience and combine it with this new value proposition. We wanted to leverage a rapid and agile approach to developing powerful business systems without the encumbrances of traditional solutions. We wanted to offer a new product in this cloud environment to enable businesses to reduce their cost and improve their ability to transform, adapt, and innovate in the marketplace. We saw a need for a new generation of order management tools, and that is what we set out to produce. We wanted to allow companies to improve the quality of their order capture by putting rules around that process to get the orders right the first time and reduce the cost of errors in the system.
Our conversation continues
here. This segment is a part in the series : Best of Bootstrapping . Bootstrapping to an Exit . Why is Bootstrapping Important? . How Can You Play this Low-Probability Game Intelligently? . Do NOT Go to VCs as Beggars - Go as Kings . Excess is NOT Required for Success . Bootstrap First and Raise Money Later . Some Bootstrapping to Exit Case Studies . The Buy Side of Bootstrapping to an Exit . Blitzscaling vs. Bootstrapping . Bootstrapping to Unicorns More »» . Cinedigm Acquires Bootstrapped 1Mby1M Company Future Today for $60 Million . Mailchimp Bootstraps to $600M Revenue . Bootstrapping from Arizona to $10 Million . Bootstrapped Basecamp Executes a No Nonsense Strategy . How Under30Experiences Bootstrapped to $5 Million . Bootstrapping with a Paycheck . How Algo.ai CEO Amjad Hussain Bootstrapped using Services from Michigan . Seed Investors Who Like Bootstrapped Businesses . How iHeartRaves CEO Bootstrapped a Niche e-Commerce Company to $20 Million . Bootstrapping with Services . How The Intern Group CEO David Lloyd Bootstrapped to $13 Million . How Passageways CEO Paroon Chadha Bootstrapped from Indiana . How SmartBuyGlasses CEO David Menning Bootstrapped to $50 Million . Death by Overfunding . How RainmakerForce CEO Mack Sundaram Bootstrapped Decisively to $5 Million+ . How FormAssembly CEO Bootstrapped a Virtual Company with a Paycheck . TimeSlips CEO Mitch Russo Bootstrapped to Exit with Sage . The VC-Entrepreneur Compensation Disbalance . BioConnect CEO Bootstraps with Sophisticated Strategic Maneuvering . Tremend CEO Marius Hanganu Bootstraps from Romania . Gesture CEO Jim Alvarez Bootstraps to $10 Million . SproutLoud CEO Bootstraps to $30 Million from Florida . Tuft & Needle CEO Bootstraps to Over $100 Million . Co-founders Bootstrap Linguamatics to Over $10M from the UK . Ownership Matters . Vainu Co-founder Mikko Honkanen Bootstraps from Finland . Entrepreneur Couple Bootstraps to $10M from Colorado . 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Discussing the Evolution of the Indian Startup Industry with Sasha Mirchandani, Kae Capital . Lean Company Bootstraps to $7M . Saatva Co-founder Bootstrapped a $25M E-Commerce Company . Looking at Terms with Heidi Roizen of Threshold Ventures . ADDA Co-founder CEO Bootstrapped with a Paycheck in India . Duda Co-founders Bootstrap with Paychecks . The Importance of Building Value with Shomit Ghose, Onset Ventures . Get Real Health Founder Bootstrapped Using Services . Bootstrapping Unique Vintage Using a Paycheck . Discussing E-commerce Startup Trends with Daniel Gulati, Forecast Fund . Bootstrapping a Digital Startup with a Paycheck . Discussing Seed Stages with Amir Banifatemi of K5 Ventures . Bootstrapping Avelead Using Services from Atlanta . Founder Bootstrapped a Big Data Company Using Services . Discussing Future Unicorns with Warren Weiss, Foundation Capital . Founder Bootstrapped Axosoft with a Paycheck . Raised a Series A with $10 Million in the Bank . Discussing Unicorn Investments with Ravi Mohan of Shasta Ventures . Bootstrapping a $7M Company in Houston . A View into Pre-Seed Funding with Gaurav Jain, Afore Capital . Bootstrapping to $13M in Niche E-commerce . Discussing European Startup Funding with Alastair Mitchell, EQT Ventures . Founder Bootstrapped Category Leading E-commerce Company Shoplet . Discussing Trends With Yanev Suissa, SineWave Ventures . Founder Mark Organ Bootstrapped Eloqua and Crowdfunded Influitive . Sourcing Global Ventures with Ann Winblad of Hummer Winblad . JAM CEO Survives Covid with a Bootstrapped Venture . E-commerce and Investing with Tod Francis, Shasta Ventures . How An Entrepreneur Couple Bootstrapped RuffleButts To $5M . TextMe Founders Bootstrapped an App to $10M . Bootstrapped Journey of a Child Entrepreneur in India . Discussing Alternatives to Traditional Venture Capital with Bryce Roberts, Indie.vc . Solo Founder Bootstrapped Wingify to $7 Million in India . Co-founder Bootstrapped a SaaS Company in India . Bootstrapped MindTouch to $12M+ and Exit . Mobiliya Technologies was Bootstrapped Using Services . What Traditional VCs are Looking for with Scott Sandell, NEA . Bootstrapped Srishti Software Applications with Services from India . How Robust SaaS Company RateGain was Bootstrapped from India . Bootstrapped eGroup to $20M in Charleston, South Carolina . Gravitant CEO Bootstrapped Using Services to $15M in Venture Capital . CEO Bootstrapped Sitecore Using Services from Denmark . Co-founder Dan Hermann on Bootstrapping Paint Nite . Founder Krishna Kumar Bootstrapped App Orchid Using Services . Bootstrapping a Web Hosting Company to $60M . Bootstrapping CloudSense with Services on Force.com from London . Bootstrapped Book E-Commerce Business BookPal . Student Entrepreneurs Bootstrapped a Zero-Logistics E-Commerce Company to $19M . Bootstrapped to a High Growth Inc. 500 Company . Bootstrapping Using Services and Scaling Using Content Marketing . Bootstrapped from London, Went Public and Scaled to $450M . Bootstrapped Credit Card Processing Business Payscape . Bootstrapped TEOCO to $175M with Services . InRule Was Bootstrapped Using Services . HighQ was Bootstrapped Using Services from London . Ingenious Med was Bootstrapped with a Paycheck from Atlanta . Bootstrapped VistaVu to $10M from Canada . OnSIP CEO Mike Oeth Bootstrapped in Pennsylvania . Pramata Founder Bootstrapped in Minnesota . Conversocial was Bootstrapped Using Services from London . Zephyr Health Bootstrapped First, Raised Money Later . iText was Bootstrapped from Belgium . CTO Bootstrapped InteliSecure Using Services from Colorado . Bootstrapping Evariant Using Services . Dave Elkington Bootstrapped Billion Dollar Unicorn InsideSales.com Using Services from Utah . PMG Founders Bootstrapped Using Services from Atlanta . Ensighten Founder Bootstrapped First, Raised Money Later . Bootstrapping LittleThings First, Raising Money Later . Bootstrapping eMazzanti Technologies Using Services . Reltio Founder Bootstrapped Using Services . Co-founders Bootstrapped Ateb Using Services from North Carolina . Bootstrapped HireVue While in School, Raised Money Later, All in Utah . Bootstrapping the First Venture, Raising Money for the Second . Co-founders Bootstrapped BeenVerified with Angel Money . Bootstrapping a Significant Software Company from Australia . Bootstrapping Meltwater to $200 Million . Bootstrapping Casewise from London and Scaling in the US . Bootstrapping Lessons Learned by FairWarning Founder Kurt Long . Abacus Group Founder Bootstrapped a Virtualization Services Company . Seismic Audio CEO Bootstrapped a $10 Million E-Commerce Business . PhishMe was Bootstrapped Using Services First, Raised Money Later . Firmex Scaled with Angel Money in Canada . Wrike Founder Bootstrapped First, Raised Money Later . Bay Dynamics Co-founders Bootstrapped Using Services . Building an AI Software Company from Dallas . RJMetrics Co-founders Bootstrapped First, Raised $22M Later . Bootstrapping Niche E-Commerce Business BuyAutoParts to Exit . TemplateMonster was Bootstrapped to $15 Million . Bootstrapping Edge Hosting to $18 Million . Bootstrapping, Fund Raising and Exiting with Sefaira . Bootstrapping IdeaScale to $5M from Scratch . Bootstrapping to $10M from Finland . Happy Grasshopper CEO Dan Stewart Bootstrapped to Inflection . Bootstrapping Gravity Pro Using Services . Founder Builds Multiple Bootstrapped Education Software Companies . Bootstrapping to $10M from Australia, Raising $25M from the US . Bootstrapped Y Soft to $30M from the Czech Republic . Bootstrapped from Belarus, Raised Money from Silicon Valley