Sramana Mitra: It sounds like you have some sort of a widget way of capturing the data and then you have a rules engine that is driving completeness and prompting to fill those gaps. Is there anything happening algorithmically that kicks in gear? To call something AI, basic rules engine is a good start. What
TAS Group applies Expert System technology to drive methodology and efficiency in the process of selling complex products to complex enterprises. Their roots are in sales training, but they have productized their expertise. Very interesting discussion. Sramana Mitra: Let’s start by introducing our audience to yourself as well as to your company. Canice Lambe: I’m
Sramana Mitra: In general then, you’re saying that in all your use cases in all the different sectors where you’ve built solutions, it is either Siebel replaced or a custom-built replacement. David Schmaier: There are other providers we replace like Amdocs and other older, crummy systems. I would say it’s either industry on premise or
Sramana Mitra: Where does your core technology team expertise come from? Where in Italy do you have these computer scientists? Luca Scagliarini: The actual technology was built through a private effort. It was all done by us. Obviously, we are working with different universities. Sramana Mitra: When you say we, who’s we? What is the
Luca Scagliarini: With the approach we chose, which originally was thought to be something that could not be implemented in the real world, we reached a good level of understanding. I think there’s more room in terms of being able to process content that comes from different domains in a much more effective way. For
Sramana Mitra: When you go into a direct account to sell, are you going into the CIO’s office or are you going to the business departments where you see the use cases. Luca Scagliarini: The value of what we do even if it’s highly technical is perceived at the business level. The upstream group in
Luca Scagliarini: There’s another use case is risk management, which applies to not only oil and gas, but also to any corporation. Companies in the oil and gas sector have a very peculiar situation. Their assets are distributed geographically in many different areas. Most of them are dangerous areas. In addition, they have thousands of customers
Sramana Mitra: We’ve actually covered several companies that do this both from a pure recommendation point of view. There are two very successful companies in content marketing that are using this use case to actually help publishers monetize as well. Luca Scagliarini: That’s one case. The difference of using semantic versus a deeper understanding of