Jose Deustua, Managing Director at UTEC Ventures, talks about Peru’s entrepreneurial ecosystem.
In case you missed it, you can listen to the recording here:
Cloud Customer Service software company Zendesk (NYSE: ZEN) has recently launched a CRM platform while rival Freshworks has launched an AI powered customer engagement platform.>>>
Responding to a popular request, we are now sharing transcripts of our investor podcast interviews in this new series. The following interview with Hemant Mohapatra was recorded in March 2019.
Hemant Mohapatra, Partner at Lightspeed Venture Partners, India, talks about some of the large, open opportunities in the Indian market that are of interest to him.
Sramana Mitra: Today we’re going to start with a conversation with Hemant Mohapatra who’s partner at Lightspeed Ventures India. Let’s start by introducing our audience to the activities of Lightspeed India – the positioning and a bit of your background.>>>
This feature from CNN looks at how Finland is dealing with fake news and is increasing media literacy and critical thinking in educational institutes. For this week’s posts, click on the paragraph links.>>>
Sramana Mitra: The immediate one is that all the carriers who are dealing with the last mile customers. If there is a real problem, they have still to send technicians in and that’s a very cumbersome model.
We are all at the receiving end of that. It’s very frustrating. If something goes wrong, it’s very expensive for them to manage this incident.
Sumant Mandal: And no one’s ever happy. That’s why cloud is a good enabler for that.>>>
Sramana Mitra: Where are you now? How far along? What’s the revenue level?
Sean Dawes: We’re doing millions in revenue. It’s about focusing on capturing as much market share as possible. There are still a handful competitors that are larger than us. For us, it’s growing as fast as possible while focusing on profitability.
My motivation is that I want to enjoy what I do, but I also want to ensure that my family’s future is taken care of. That’s what wakes me up every day. My father and grandfather worked all their lives.>>>
Sramana Mitra: With so much is happening on the cloud right now, what do you see as the future of the core networking companies like Cisco and Juniper? How do you see them evolving? What are the opportunities and gaps opening up because of this shift?
Sumant Mandal: You can see that in their own strategies as well. They are buying software companies. That could defy logic because they also see that their core business is completely threatened. Big telecom companies still run on big iron. It’s not like that’s going away.>>>