categories
HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
Thought Leaders in Artificial Intelligence: Jonathan Crane, Chief Commercial Officer at IPSoft (Part 2)
Jonathan Crane: Amelia is targeted at changing the way we work. We’ve taken these virtual engineers in IT management and we’re now coming up with a virtual employee. We’ve bunched this together and call it digital labor or software-defined labor, much like we’re seeing technologies today like Network-as-a-Service or Software-as-a-Service. Everything is being made into
Thought Leaders in Artificial Intelligence: Jonathan Crane, Chief Commercial Officer at IPSoft (Part 1)
How far should Artificial Intelligence be pushed to engage emotionally with humans? Sramana Mitra: Let’s start by introducing our audience to yourself and IPSoft. Jonathan Crane: I’m the Chief Commercial Officer of IPSoft. IPSoft is probably not a company many of you would know. We’ve been a privately held company for 17 years now, grown to
Thought Leaders in Artificial Intelligence: Conversica CEO Alex Terry (Part 6)
Sramana Mitra: You are a venture-funded company, yes? Alex Terry: That’s right. Sramana Mitra: What scale are we talking? Have you raised a lot of money? What size are you at right now? Alex Terry: The business was originally founded in 2007, I believe. The venture money came in 2013. The company has raised $22 million
Thought Leaders in Artificial Intelligence: Conversica CEO Alex Terry (Part 5)
Sramana Mitra: Yes. I’m not saying it’s not beneficial. I’m just saying that, from a technology and accuracy point of view, it would be easier to do certain things when the range of questions and the range of engagement is more constrained. I think if you’re getting into the realm of enterprise software, the range
Thought Leaders in Artificial Intelligence: Conversica CEO Alex Terry (Part 4)
Alex Tery: The way it’s doing it is, it is literally doing the natural language processing of all the inbound communication. You would be astounded what people will tell the assistant. They’ll tell the assistant way more information than they would tell the salesperson. Everything that the AI persona learns in those email interactions is stored
Thought Leaders in Artificial Intelligence: Conversica CEO Alex Terry (Part 3)
Sramana Mitra: I would like to double-click down on that. Walk us through when a lead is being profiled by your engine, what kind of processing is happening? What parameters are being processed and how? Alex Terry: You mentioned Everstring. There’s a number of different tools that we’re very complementary with. By the way, a
Thought Leaders in Artificial Intelligence: Conversica CEO Alex Terry (Part 2)
Alex Terry: It is really outstanding when you look at the change in the last 10 years in terms of how companies and individuals use marketing and sales. The third category we talk about is machine intelligence. That includes the trifecta of technologies that we leverage where we focus on artificial intelligence, machine learning, and
Thought Leaders in Artificial Intelligence: Conversica CEO Alex Terry (Part 1)
The use of intelligent agents to automate various functions is an area that I am personally very interested in. This conversation dives into the specific area of Intelligent Sales Assistants. Sramana Mitra: Let’s start with some introduction about Conversica and yourself. Alex Terry: I’m the CEO of Conversica. We’re a private equity and venture capital-backed
