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Deal Radar 2008: Dimdim

Posted on Tuesday, Aug 26th 2008

Dimdim is a web-based conferencing service. Unlike other online conference platforms, Dimdim does not require users to download any client – a big win over the competing offerings from WebEx, Adobe, and GoToMeeting.

Founded in 2006, Dimdim was the result of the frustrations that the founders—DD Ganguly, Prakash Khot, Jayant Pandit, Saurav Mohapatra, Sundar Subramanian and Rohit Shankar—faced trying to keep in touch with colleagues who were geographically dispersed. Launched as an open source platform, the company became a commercial entity when the founders realized the need for a change in web conferencing. Dimdim re-launched in September 2007 to facilitate communication and collaboration among people using various media. The company is based out of Burlington, Massachusetts and has offices in New Hampshire, Canada and Hyderabad, India.

Based on the same concepts as WebEx, the company provides the necessary tools for a web conference including a collaborative whiteboard, desktop sharing, audio, and video. In August 2008, the company released the Dimdim 4.0 version of its software with enhanced features that include recording, and private meeting and multiple presenter capabilities. DimDim, one might say, is WebEx 2.0 with advances in rich media and real-time collaboration functionality.

The company offers three products: Dimdim Free, Dimdim Pro and Dimdim Enterprise. Dimdim Free has two editions, open source community and free hosting.

Dimdim Pro has been priced at $99 a year and is highly scalable, while the Enterprise version starts at $2,000 a year. Though the Free version is free for front-end customers, Dimdim gets a share in the revenue from the service providers. The company is also exploring the possibility of revenue from advertisements in the free version. Its current customers range from individuals to small and medium enterprises to large enterprises. The company also has some academic institutions and non-profit organizations subscribing to its products. With competitive pricing that is 30% lower than that of its closest competitor, WebEx, Dimdim is slowly increasing its market share and has grown 792% y-o-y.

Dimdim has raised nearly $9 million so far: a $2.4 million Series A from Draper Richards, Index Ventures and Nexus India Capital in January 2007 and a $6 million Series B from these same investors.

As I said in yesterday’s Telanetix post, gratuitous business trips should go away. And yet, collaboration needs to increase. Only online solutions can meet the double goal of doing away with the painful, unpleasant, inefficient, environmentally damaging business travel phenomenon, while also escalating the volume, intensity and efficiency of collaboration needed from globally dispersed teams working together.

This segment is a part in the series : Deal Radar 2008

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Hi Sramana,

Thanks for writing about us. I would like to add a few points about how we are different from the legacy players.

1) Ease of use: Zero install on attendee side, thus expanding userbase to non-technical mere mortals.

2) Integration: Open source product has enabled customers to to use our APs integrate our real time collaboration platform with their web properties (portals, e-learning, CRM, …)

3) Affordable.

Thanks again.
CEO – Dimdim Inc
Meet Freely

DD Ganguly Tuesday, September 2, 2008 at 10:23 PM PT

Thanks, DD. Your case study is also coming soon. cheers, sramana

Sramana Mitra Wednesday, September 3, 2008 at 6:49 PM PT

[…] DimDim offers richer media-handling abilities and a better real-time collaboration graph. Whereas WebEx needs a phone and a computer to complete the experience, DimDim has spread far and wide on the strength of its simplicity and comprehensiveness of functionality. See “Deal Radar 2008: DimDim.” […]

??????????? | Relay Wednesday, September 17, 2008 at 12:35 AM PT

[…] Readings: * Deal Radar 2008: DimDim * Bringing On WebEx 2.0: DimDim CEO DD Ganguly *Sharat Sharan’s On24: Lead Generation Through […]

Deal Radar 2008: IVT - Sramana Mitra on Strategy Thursday, September 25, 2008 at 9:20 AM PT