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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 7)

Posted on Monday, Oct 6th

Sramana Mitra: So merchants in India can pay in Indian currency to subscribe to Bigcommerce? There is a problem in India with currency as you know. Mitch Harper: They have to pay us in US dollars, but they can accept in their local currency. Sramana Mitra: That’s an issue in India. A lot of people

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Bootstrapping Using Services: InRule COO Rik Chomko (Part 6)

Posted on Monday, Oct 6th

Sramana: In that timeframe, what kind of numbers were you doing? Were you still operating organically? That’s one million in financing and then you’re operating organically, what are the metrics of the business at this point? Rik Chomko: Back in 2005, we were operating organically. But 2005 and 2006 was quite a big jump for us. We increased

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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 6)

Posted on Sunday, Oct 5th

Sramana Mitra: By now, you are now in your Series B phase. You have already leveraged your install base from your previous company. What has been the primary customer acquisition strategy in the scaling phase? I do see you advertising a lot online. Mitch Harper: I wouldn’t say there’s one main channel. I’m really good

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Bootstrapping Using Services: InRule COO Rik Chomko (Part 5)

Posted on Sunday, Oct 5th

Sramana: What was the number of customers? What were the major milestones in 2004? What were you able to accomplish? Rik Chomko: We had about 10 customers in 2004 and then probably another 15 in 2005, so we were starting to really get some momentum. We also started getting some bigger blue chip customers and a lot more attention from overseas. This was

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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 5)

Posted on Saturday, Oct 4th

Sramana Mitra: What was your revenue level in 2010? The 9,800 customers translated into what kind of revenue level? Mitch Harper: Our average per user back then was about $40 per month. It was somewhere around $5 million to $10 million at that time. Sramana Mitra: What were the milestones that you set for yourself

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Bootstrapping Using Services: InRule COO Rik Chomko (Part 4)

Posted on Saturday, Oct 4th

Sramana: That year in 2003, how many customers were you able to bring on? I assume you were targeting the insurance industry and all the customers who are from the insurance industry. Rik Chomko: Yes. Interestingly enough, while we were targeting people from the insurance industry, the customers we actually landed were completely outside of the insurance

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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 4)

Posted on Friday, Oct 3rd

Sramana Mitra: Do your merchants have $100,000 in revenue or are they $2 million in revenue? Is there any kind of cut-off there? Mitch Harper: Our customers’ revenue typically ranges from $1 million to $30 million of revenue per year. Sramana Mitra: Your customer base is more in the $1 million to $30 million range. Then, the

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Bootstrapping Using Services: InRule COO Rik Chomko (Part 3)

Posted on Friday, Oct 3rd

Sramana: What I’m trying to understand is how did you manage to bootstrap the Version 1.0 piece of your journey? Was there some of the services money that this company was paying you that went into building the product? Rik Chomko: Yes. That’s exactly how we did it. So we bootstrapped it and were trying

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