My friend Betsy Corcoran, also my former editor at Forbes, came to one of my roundtables this year to discuss EdTech. She’s also the founder of EdSurge.
She read this poem that I have chosen to close the year with, and wish you happy holidays.
What You Missed That Day You Were Absent from Fourth Grade
Written by Brad Aaron Modlin
Mrs. Nelson explained how to stand still and listen
to the wind, how to find meaning in pumping gas,
how peeling potatoes can be a form of prayer. She took
questions on how not to feel lost in the dark
After lunch she distributed worksheets
that covered ways to remember your grandfather’s
voice. Then the class discussed falling asleep
without feeling you had forgotten to do something else—
something important—and how to believe
the house you wake in is your home. This prompted
Mrs. Nelson to draw a chalkboard diagram detailing
how to chant the Psalms during cigarette breaks,
and how not to squirm for sound when your own thoughts
are all you hear; also, that you have enough.
The English lesson was that I am
is a complete sentence.
And just before the afternoon bell, she made the math equation
look easy. The one that proves that hundreds of questions,
and feeling cold, and all those nights spent looking
for whatever it was you lost, and one person
add up to something.
Be safe as Omicron rages.
Yours, Sramana
The Customer Engagement Solutions market was estimated to grow at 10% CAGR from $12.56 billion in 2021 to $21.95 billion driven by the increasing adoption of AI and machine learning, rapid deployment of IoT and connected infrastructure solutions. New York-based Braze (NASDAQ: BRZE), a leading player in this market, went public last month.
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Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?
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Krish Ramineni: Our model is 100% self-service. It could be an individual swiping their card to pay or it could be a team manager. If the department really likes it, their procurement or Head of IT will purchase. We sell to customers the way they want to purchase.
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>>>Sramana Mitra: Are you going after enterprises or SMBs? How do you go to market?
Krish Ramineni: It’s a very blended mix. It’s a very interesting challenge and opportunity with product-led growth. Fireflies can be used by one-person SMBs as well as 10,000-strong organizations. Typically, it starts with that one user inside an organization who shows is to the team. We have this bottom-up adoption. What’s that led to is folks reaching out saying, “I’m seeing a bunch of my teammates using this. I would love to learn more. I want to see how we can deploy it for the team.”
>>>