According to a report by Zion Market Research, the Advanced Analytics Market is estimated to grow from $10.7 billion in 2015 to $60.44 billion in 2021. That translates to a compounded growth rate of 33% each year. Palo Alto-based Palantir leverages advanced analytics capabilities to help government and financial agencies ensure safety of citizens and their customers. After months of opposing the idea of going public, Palantir is finally expected to be considering a public listing.
Sramana Mitra: Talk to me a bit about specific use cases where customers are leveraging this more customized, more personalized, and more tuned versions of technology.
Arish Ali: We have lots of large retailers, but we can’t talk about all of them publicly. There are many customers who are doing cool stuff with our technology, and for various reasons, we can’t talk publicly about them. One of them runs their mobile site on our platform. We have helped them power and build an optimized mobile experience. Similarly, we have other large retailers. In most cases, what they have done is create a mobile experience where it is a much faster experience than the traditional desktop site where it has a better converting experience and where it is easier to transact. >>>
Rich Green: The history of enterprise applications is you enter information in the application and you get to analyze it by looking at it and reporting on it. That’s pretty much as sophisticated as it gets.
In the consumer world, think about Google and how much information do you provide to Google versus how much you get out of it. The ratio is one to near infinity.
To really further CRM and relationships, you need to change the ratio of information that you input into the system versus the information that you can glean from the system. One of the first steps in all this is to dramatically change that ratio. It’s essentially a world search problem. You enter a small amount of >>>
According to Juniper Research, the global ride sharing market is estimated to grow to $6.5 billion by 2020 from $3.3 billion in 2015. North America is the biggest region in the industry and is expected to account for a third of the market share. Western Europe and Asia-Pacific, excluding Far East and China, are estimated to be the next big regions. While Uber maybe the biggest known brand worldwide, other local services are making a big impact in their respective regions. Billion Dollar Unicorn club member Careem is leading the market in the Middle East.
Sramana Mitra: How many retailers have you worked with in this journey so far?
Arish Ali: 25 to 30.
Sramana Mitra: These are large retailers?
Arish Ali: We, almost exclusively, focus on large retailers, because they have bigger budgets. We always made sure that we were making money from each of the contracts we signed. >>>
There is a lot of buzz in the CRM space on how AI will augment the effectiveness of sales people. This interview is a comprehensive deep dive into the issues driving the problem, both promises and challenges.
Sramana Mitra: Let’s start with introducing our audience to yourself and to SugarCRM, especially to what’s been happening in the past couple of years.
Rich Green: I’ve been at the company for about a year. I’m the Chief Product Officer. I came from an Internet of Things company where we had energy monitoring devices with cloud controlling systems. Before that, I was the Chief Technology Officer for Nokia in charge of all the >>>
According to an IBISWorld report, the HR & Payroll software market in the US has grown 6% over the year to $7 billion in 2016. Analysts are hopeful Billion Dollar Unicorn club member Gusto will go public this year.
Can you imagine what a retailer has to go through these days in their effort to stay cutting edge? Amazon is innovating at a furious pace, and all online retailers are scrambling to keep up. This interview discusses some of their challenges.
Sramana Mitra: Let’s start by introducing our audience to yourself as well as to Skava.
Arish Ali: Skava is a Silicon Valley-based startup that was founded in 2002 in San Francisco. My co-founder and I wanted to bet big on mobile. This was 2002 >>>