Sramana: How does your review and rating service work? T.J. Clark: It is limited to customers who have taken a ride with a company. We know the email for consumers who have booked the job. We collect feedback from those customers. We also have ride fulfillment data in the form of incident reports and on-time
Sramana: How long did it take you to get enough inventory to really change the business? T.J. Clark: It took us three years, almost exactly. We had to build the technology and work with suppliers. We really hit our stride three years into the initiative, which was early 2011. That is when I felt the
Sramana: How much did Limousine operators have to pay to get a directory listing on Limos.com? T.J. Clark: They were spending a couple of hundred dollars a month. Sramana: If Limos.com was generating a million dollars a year in revenue, then it is fair to say that a lot of limo owners had already found
Sramana: What happened after Hotwire.com? T.J. Clark: We sold Hotwire.com to IAC/InterActive Corp in late 2003. I stayed on the IAC corporate team for four years. What an incredible experience that was! At the time they owned 85 Internet brands, including Expedia.com, Hotels.com, ServiceMagic.com, LendingTree.com, Match.com, and several other businesses. I was exposed to a
T.J. Clark joined Limos.com as president and CEO in March 2008. He was previously vice president of business operations at IAC/InterActiveCorp, which consisted of more than 85 Internet brands with 20 million visitors per day (ranked eighth worldwide), including Expedia, Hotels.com, Ticketmaster, LendingTree, and Match.com. Mr. Clark was previously a member the Hotwire.com startup team
Sramana: You are looking at a $40 million run rate. Where are you looking to go from here? Is going public something to consider? Matt Dusig: Luckily, we took some chips off the table when we sold our first company. We are not starving artists and there is no rush to sell early this time.
Sramana: What kind of audiences can people expect to reach through uSamp? What demographics do you have? Matt Dusig: We have a very broad offering. We offer services primarily to market research agencies that run a variety of studies for any number of clients. A single client could come to us wanting soccer moms, and
Sramana: During the time you waited out your non-compete you started three other websites with varying degrees of success. What happened next? Matt Dusig: In 2005 we went out to raise some money for our three business concepts. There is a lesson to be had in focus, and we had some challenges trying to do