Sramana Mitra: What form factor would that be in? If you could provide something, you must have had a hypothesis of what that must look like? David Kashak: Basically, I thought about developing a platform for them. Using that platform, they can easily create native units for their mobile sites. It’s going to be something
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page. Extraordinarily tight, disciplined strategy and execution has enabled David to build a tremendously fast growth company with a small team. A lot to learn! Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in
Sramana Mitra: What was the inflection point? I remember there was a channel-based inflection point that you were able to hit upon as well, right? Dan Stewart: It was the introduction of the custom-writing services that caused the spike in our revenues. Instead of providing a single message that they can send once per month,
Sramana Mitra: Talk a bit about the ramp in customers. What was the first year and how did it grow from there? Dan Stewart: In the first year, we ended up with tens of clients from the real estate coach who was talking about our service. Somehow, a very prominent real estate agent up in
Sramana Mitra: How did revenue ramp during this two-year period? James Kane: We went from about $500,000 to a little under $3 million. Sramana Mitra: That brings us to what? 2008? James Kane: Yes, roughly speaking – about when the housing crash started. Sramana Mitra: How did that impact your business?
Sramana Mitra: When you and I started working together and we were looking for the positioning, that was very much our conclusion. It’s okay to cater to people who are coming as inbound leads and are a fit for the technology and product. But from an outbound marketing point of view, you have to pick
Sramana Mitra: As you identified that opportunity, what then did you do to execute on it? What changed? James Kane: We identified that the opportunity was significantly large here. We then reimagined the company to pursue a much larger opportunity. We moved the business from a small, sleepy college town in New York to Phoenix,
Sramana Mitra: How many years was the CRM company? Dan Stewart: Three years. Sramana Mitra: How much did you sell it for and to whom? Dan Stewart: That’s all really confidential. It wasn’t a sexy exit. Our largest customer did not want us to sell to their competitors. They basically bought a license of the code and