Thought Leaders in Corporate Innovation: Paul Daugherty, CTO and Chief Innovation Officer, Accenture (Part 1)

Accenture is deeply entrenched in innovation as technology moves at a breakneck pace, and their clients all need to stay apace. Read how Paul and his organization structures continuous innovation. Sramana Mitra: Tell us a bit about how you are thinking about corporate innovation at Accenture from a broad framework point of view. Paul Daugherty:

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Thought Leaders in Artificial Intelligence: Dave Excell, Co-Founder and CTO of Featurespace (Part 3)

Sramana Mitra: Any other ideas that you’ve picked up while keeping your eyes and ears open? Dave Excell: The reason why a business like us exists is that fraud is able to take place. If you look at a lot of fraud stories, it’s due to the lack of authentication on transactions. If you can

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Thought Leaders in Artificial Intelligence: Dave Excell, Co-Founder and CTO of Featurespace (Part 2)

Sramana Mitra: When you go into a customer, do you find a lot of historic data that is formatted in a way that your algorithm can use that data? Dave Excell: Usually, we have to work with that customer to make sure that we find and understand all of that data and to make sure

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Thought Leaders in Artificial Intelligence: Dave Excell, Co-Founder and CTO of Featurespace (Part 1)

This discussion explores Machine Learning apps in financial services. Sramana Mitra: Let’s start by introducing our audience to yourself and Featurespace. Dave Excell: I’m the Founder of Featurespace. Sramana Mitra: What is Featurespace? Dave Excell: Featurespace is a machine learning company on understanding and outsmarting risks. We use machine learning to

Thought Leaders in Artificial Intelligence: Gabe Larsen, VP of InsideSales Labs (Part 4)

Gabe Larsen: When we look at the data, one of the things that makes really great sellers is the ability to accurately predict forecasts. In forecasting, you hear about happy years or people sandbagging. One of my favorite things is where you have a deal and you fall in love with the deal. It moves from

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Thought Leaders in Artificial Intelligence: Gabe Larsen, VP of InsideSales Labs (Part 3)

Gabe Larsen: One of the things that we built into our dataset is this cross-company concept. Let’s say somebody places a phone call on our system to an individual in the East Coast, and that phone call reaches a disconnected phone number. Two days later when another rep goes to call that same phone number,

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Thought Leaders in Artificial Intelligence: Gabe Larsen, VP of InsideSales Labs (Part 2)

Sramana Mitra: I’m going to probe deeper. You’re saying that all the touch points are being captured. Are you recording the phone calls and doing speech-to-text? What is the level of capturing of the engagement? Gabe Larsen: We do actually record phone calls. It gets interesting, especially here in the States. You have to consider

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Thought Leaders in Artificial Intelligence: Gabe Larsen, VP of InsideSales Labs (Part 1)

I did a startup in the area of Artificial Intelligence-driven Sales Prospecting in 1997. Much water has flown under the proverbial bridge. This discussion takes us to the state of the art, twenty years later. Sramana Mitra: Let’s start by introducing our audience to yourself as well as to InsideSales. Gabe Larsen: Thanks for having

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