Thought Leaders in Artificial Intelligence: Paul Daugherty, CTO and Chief Innovation Officer of Accenture (Part 4)

Sramana Mitra: What is your estimate of the timeframe for all this to come into society? Paul Daugherty: It’s a 10 plus year transition. We’re at the very early stages of applying AI. It’s going to take a while for the technology to mature in a lot of areas. It’s going to take time to

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Thought Leaders in Artificial Intelligence: Paul Daugherty, CTO and Chief Innovation Officer of Accenture (Part 3)

Sramana Mitra: What about in healthcare? Paul Daugherty: Healthcare is huge. Sramana Mitra: How far are we in enabling doctors with AI capabilities? Paul Daugherty: Just scratching the surface, but there is huge potential. One example people use a lot is machine learning for detecting patterns in radiology and doing diagnostics more effectively. Companies like

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Thought Leaders in Artificial Intelligence: Paul Daugherty, CTO and Chief Innovation Officer of Accenture (Part 2)

Sramana Mitra: What format does that take? Is this like an online chatbot where there are three entities interfacing? Paul Daugherty: The only people conversing are the customer service agent and the customer. The chatbot is advising the customer service agent. Sramana Mitra: Behind the scene. Paul Daugherty: Right. It’s allowing the person to be

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Thought Leaders in Artificial Intelligence: Paul Daugherty, CTO and Chief Innovation Officer of Accenture (Part 1)

This interview explores the machine augmented human capabilities of an AI-driven future that we’re marching towards. Sramana Mitra: I want to double-click down on some of the work that you’ve done in human-machine interaction and where that is going. Where are the new jobs going to be? What would be the types of new jobs?

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Thought Leaders in Artificial Intelligence: Samir Addamine, Founder and Chairman of FollowAnalytics (Part 5)

Sramana Mitra: Is your largest adoption in retail? Samir Addamine: Retail and financial services are the biggest. Sramana Mitra: Mostly enterprise customers at this point? Samir Addamine: It’s enterprise only. Sramana Mitra: How many customers do you have?

Thought Leaders in Artificial Intelligence: Samir Addamine, Founder and Chairman of FollowAnalytics (Part 4)

Sramana Mitra: Help me understand one thing here. Marketing automation is a very crowded field. Try to help me pinpoint where in that very crowded space you fit in. There are all kinds of things going in. There’s campaign management, email marketing. There’s Marketo. There’s Eloqua. There are all kinds of stuff. From your point

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Thought Leaders in Artificial Intelligence: Samir Addamine, Founder and Chairman of FollowAnalytics (Part 3)

Sramana Mitra: GDPR was a priority for you long before all this because a priority for the rest of the world. Being in Europe, you had to pay attention to privacy much sooner. Samir Addamine: Exactly. Also I would say that one of the company’s main value is ethics. Ethics is beyond regulations. It’s much

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Thought Leaders in Artificial Intelligence: Samir Addamine, Founder and Chairman of FollowAnalytics (Part 2)

Samir Addamine: We are the biggest player in Europe in this area. We don’t have the same kind of visibility yet in the US, but we’ve been accelerating. Last year was an amazing year for us in terms of revenue and deals closed. We hope to close at seven figures, which is quite unique in

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