Sramana Mitra: I’m seeing it everywhere right now. The investors are talking about it. They want to see vertical cloud products. Your insights are very timely. What are the open problems from where you sit? ServiceMax has achieved quite a bit of scale. What is your current ARR?
Amit Jain: We’re over $150 million ARR.
Sramana Mitra: I haven’t followed the recent state of the company. Are you public?
>>>This feature from Crunchbase News looks at how startups that quickly rise to unicorn status, especially in sectors like scooters and instant grocery delivery, don’t sustain their high valuations. For this week’s posts, click on the paragraph links.
>>>Sramana Mitra: Have Zendesk and Freshworks put in field services or are they integrating with other field service solutions?
Amit Jain: I don’t know of a solution from Zendesk and Freshworks specifically. The customer profile for them tends to be more mid-market versus our enterprise focus. We don’t have specific integrations into those systems.
Sramana Mitra: Your primary source of a help desk solution is all Salesforce-based?
>>>Heather Hiles is Founder and Managing Partner at Imminent Equity, and a pioneering entrepreneur in the Black community. Heather also has deep experience in financing Black entrepreneurs, as well as on the education side to close knowledge gaps at scale.
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Amit Jain: It made a lot of sense from two angles. One was, it was more cost-efficient and faster because we didn’t have to spin up a bunch of teams to build infrastructure. We focus our teams more on the differentiating capabilities of a field service solution. Also, it helps us that we are on the same technology platform as Salesforce. That’s where the ecosystem is valid.
>>>
Entrepreneurs are invited to the 593rd FREE online 1Mby1M Mentoring Roundtable on Thursday, October 13, 2022, at 8 a.m. PDT/11 a.m. EDT/5 p.m. CEST/8:30 p.m. India IST.
If you are a serious entrepreneur, register to “pitch” and sell your business idea. You’ll receive straightforward feedback, advice on next steps, and answers to any of your questions. Others can register to “attend” to watch, learn, and interact through the online chat.
You can learn more here and REGISTER TO PITCH OR ATTEND HERE. Register and you will receive the recording by email, even if you are unable to attend. Please share with any entrepreneurs in your circle who may be interested. All are welcome!
In case you missed it, you can listen to the recording of this roundtable here:

During this week’s roundtable, we had as our guest Heather Hiles, Founder and Managing Partner at Imminent Equity, and a pioneering entrepreneur in the Black community. Heather also has deep experience in financing Black entrepreneurs, as well as on the education side to close knowledge gaps at scale.
Block Transfer
As for our entrepreneur pitches, first we had John Wooten from Atlanta, Georgia, pitch Block Transfer, a peer-to-peer stock trading platform.
StyleAStar
Then Victoria Christopher from Nigeria pitched StyleAStar, a B-to-C Customized Fashion business.
You can listen to the recording of this roundtable here: