Sramana Mitra: You got to a million ARR on the strength of those first 10 customers?
Raghu Ravinutala: No, once we got the 10, we got more. When we were at $1 million, we had 35 to 40 customers.
Sramana Mitra: You didn’t have to raise money until that point?
Raghu Ravinutala: Correct.
Sramana Mitra: How many people were you then?
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Raghu has built an incredible AI startup from India with a global base of enterprise clients. Fabulous story!
Sramana Mitra: Let’s start by introducing our audience to yourself as well as the genesis of Yellow.ai.
Raghu Ravinutala: I’m the Co-Founder and CEO of Yellow.ai. Yellow.ai enables enterprises to drive automation on their customer experiences and employee experience by integrating a whole set of enterprise data and delivering phenomenal experiences that the companies can leverage for sales, marketing, HR, and IT automation.
>>>Sramana Mitra: You sold from bootstrapped directly to exit right?
Jay Perkins: Right. When you’re building a business, it’s not easy. You can live and die with the day-to-day. Something good happens and you’re on cloud nine. Then a customer gets a damaged product.
Sramana Mitra: What kind of exit price did you get for your business?
Jay Perkins: I’m not sure if I’m comfortable sharing.
>>>Sramana Mitra: How long from the point you started did it take you to get to $1 million? How long did it take you to get to $5 million?
Jay Perkins: A million would have been in our fourth year. We did $60,000 in our first year, $270,000 in our second year, and $750,000 the next year. Then $1.5 million in the fourth year. We probably could have gotten there sooner, but we were hindered by the things I mentioned. It was into our 7th or 8th year that we got to $5.5 million.
Sramana Mitra: What year was that when you reached $5 million?
>>>This report from IDC analyzes the VR headset market, which is dominated by Meta with 90% followed by Pico, DPVR, HTC, and iQIYI. For this week’s posts, click on the paragraph links.
>>>Sramana Mitra: At what point did you plug Kabbage into your financing process?
Jay Perkins: That was probably about four or five years in.
Sramana Mitra: So for four years, you operated as a fully-bootstrapped company?
Jay Perkins: Yes, it was tough. We’d be out of the most popular SKUs for four to five months at a time. One, we didn’t have any historical data for projecting them. Two, we were growing. What data we did have doesn’t necessarily apply to the future. It took a while for us to even out that process.
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