
I once worked on a company that was #4 in its market.
The market itself was actually two different markets, one smaller, and one very large.
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Let’s take a most obvious example: BPO companies offering large numbers of customer support agents to other businesses.
Enter AI.
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Within the runway of a venture-funded startup, it is excruciatingly difficult to fix core technology problems.
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The lowest hanging fruit in terms of what CAN be fixed in a B-to-B SaaS venture is Positioning.
Even in B-to-C, Positioning can be fixed.
Sometimes, we switch from B-to-C to B-to-B.
If you are facing velocity challenges in a venture funded startup, look closely at your Positioning.
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We are in 2024.
Almost every market is super crowded.
Most often, the problem is not with the sales team, nor with the technology.
The problem is with Product Positioning.
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When things are not going right, especially in B-to-B SaaS, the blame falls on the sales team.
As a company switches from Founder-led Sales to a Repeatable Sales Process, often, sales do falter.
Velocity cannot be achieved without a repeatable sales process.
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Product and Technology are not the same.
While technology failures are difficult to recover from, product issues can be addressed.
Often, once a startup starts to engage with the market, it develops a more sophisticated understanding of the market’s needs. Features, functions, integrations, APIs – a lot of input comes into the company through customer immersion.
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At the heart of most tech companies is, of course, technology. Today, the market is particularly frothy around Artificial Intelligence. AI is a technology that is notorious for not working as envisioned.
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