Thought Leaders in Artificial Intelligence: Danny Tomsett, CEO of UneeQ (Part 5)

Sramana Mitra: We work with PaaS companies to do their developer ecosystem. We do virtual accelerator partnerships with developer ecosystems. This may be something we can talk about.

You said something about empathy. In that interaction, your technology is able to establish empathy. Talk to me more about that. Talk to me a bit more from a technical standpoint on how you achieve that.

Thought Leaders in Artificial Intelligence: Blueshift CEO Manyam Mallela (Part 4)

Sramana Mitra: Besides the segments that we touched upon, are there any other segments that we need to cover in this discussion that illustrates other aspects of your technology or have we, more or less, covered everything?

Manyam Mallela: This is one aspect of the marketing problem. There are four to five problems in the marketing realm once you get into the notion of how this matters to the customer.

Thought Leaders in Artificial Intelligence: Danny Tomsett, CEO of UneeQ (Part 4)

Sramana Mitra: How many developer partners do you have currently?

Danny Tomsett: We have a core group of partners that we work with across the globe. Some of them are large. Today, we work with IBM, Infosys, IPSoft, and Amazon. We’ve got a great core group of technology partners and consultants. That’s an exciting part of our business.

Thought Leaders in Artificial Intelligence: Blueshift CEO Manyam Mallela (Part 3)

Sramana Mitra: Let’s take each of those use cases. It sounds like you have one bucket that is content providers. Udacity is a content business largely. The job of your platform is to enhance engagement around their content. That’s a content engagement problem.

In the content engagement problem, you understand what the users’ interests are and you package up relevant content to draw that person in. What is the use case in PayPal?

Thought Leaders in Artificial Intelligence: Danny Tomsett, CEO of UneeQ (Part 3)

Sramana Mitra: When I encounter Mia, is Mia pretending to be a human? Am I aware of the fact that Mia is a digital avatar?

Danny Tomsett: We purposely want people to not think that she’s a human.

Sramana Mitra: That’s good because that’s authentic.

Thought Leaders in Artificial Intelligence: Blueshift CEO Manyam Mallela (Part 2)

Sramana Mitra: Let’s elaborate and do some use cases.

Manyam Mallela: Imagine an online learning company that provides education to millions of students. One of our clients is Udacity. Udacity has close to tens of millions of students providing a variety of courses and degrees.

Thought Leaders in Artificial Intelligence: Danny Tomsett, CEO of UneeQ (Part 2)

Sramana Mitra: You’re doing a speech-to-text translation and then doing a natural language processing on it, and then tying that to the learning algorithm. Is that the architecture?

Danny Tomsett: That’s right. The digital human is able to understand through speech-to-text and have an idea of what is going on with the user. We’ll pass through any of the speech-to-text to a natural language processor. We partnered with IBM and work with the IBM Watson technology.

Thought Leaders in Artificial Intelligence: Blueshift CEO Manyam Mallela (Part 1)

Manyam talks about another variation of the personalized marketing topic that we have been discussing with Debjani recently.

Sramana Mitra: Let’s start by introducing our audience to you and to Blueshift.