According to Statistics MRC, the global contact center market was estimated to be $26 billion in 2018. Amplify.ai claims to be the industry’s first and only AI-driven engagement platform that amplifies customer engagement with immersive and persistent conversations. Its end-to-end platform offers tools to measure, optimize and manage the full lifecycle of a brand experience.>>>
Yuval has been in the Content Marketing industry for a long time and has very specific insights on that industry’s evolution in the age of AI.
Sramana Mitra: Let’s start by introducing our audience to Socialbakers and to yourself.
Yuval Ben-Itzhak: I’m the Chief Executive Officer of Socialbakers. We’re a marketing tech company providing marketing platform around social media. We power that with AI and machine learning to help marketers grow and engage with their audience.
Sramana Mitra: What kind of customers do you like to work for? What customers are the best suited target to your audience? >>>
As automation devastates the fundamental economic model of the human civilization, we are faced with the option of augmenting the human brain such that ALL unskilled, low-IQ humans become upgraded.
I wrote on this topic last year: Man and Superman: Can Displaced Blue Collar Workers Become Doctors?
Since then, Elon Musk has made public statements about Neuralink, his venture to connect the human brain to computers.
This is a dense discussion on decision support systems capable of handling complex problems. Requires technical knowledge to follow.
Sramana Mitra: Let’s start by introducing our readers to yourself and to Cosmo Tech.
Michel Morvan: I’m the Co-Founder and Executive Chairman of Cosmo Tech. We are a technology company. We create software to help decision makers make decisions in the most complex environment and being able to forecast the impact of the decision on their business. We do that mainly by using very sophisticated modelling and simulation tools. >>>
I have been talking about the applications of AI on Healthcare IT problems. Here is a great case study.
Sramana Mitra: Let’s start by having you introduce yourself as well as PeriGen to our audience.
Matthew Sappern: I’m the CEO of of PeriGen. PeriGen is a software developer. We make software as a medical device. We’re FDA-cleared. Our primary goal is to build software that helps clinicians prevent adverse outcomes in childbirth, which is a pretty important task.
Sramana Mitra: Double-click down on that and explain what exactly are we talking about. Give us a use case and talk us through how this works. >>>
A fantastic discussion on the future of search, virtual concierges, and so on.
Sramana Mitra: Let’s start by introducing our audience to yourself as well as to the company.
Grant Ingersoll: I’m the CTO and Co-Founder of Lucidworks. I have a background in search, machine learning, and natural language processing. I have been a long-time contributor to the Apache Solar and Apache Lucene search engine projects, which are both open sourced. Then I also wrote a book called Taming Text. We’re focused on solving key problems for people on the customer experience side.
On the retail side, we focus really on how we can help users or consumers, both pre and post sales, to find and engage with companies and their >>>
AI will disrupt outsourcing services companies in a very big way. We talk to Sanjay on how he plans to prepare.
Sramana Mitra: Let’s go back to the very beginning of your personal journey. Tell me where you’re from, where were you born, raised, and in what kind of background. Since this is a co-founder story, it would be great if you could also bring a little bit of Prasanna’s story.
Sanjay Jupudi: I’m from India.
Sramana Mitra: What part of India? >>>
Responding to a popular request, we are now sharing transcripts of our investor podcast interviews in this new series. The following interview with Ankit Jain was recorded in May 2018.
Ankit Jain is Founding Partner at Gradient Ventures, Google’s AI venture fund.
Sramana Mitra: Let’s introduce you to our audience. Tell us about yourself a bit and introduce us to Gradient Ventures. What is the focus of the fund? How big is the fund?
Ankit Jain: Gradient Ventures is Google’s AI-focused early-stage venture fund. We invest $1 million to $10 million in companies that >>>