Sramana: How did you go about launching the company? Jason Ross: It was a long and joyful journey. In January of 2006 I wrote the business plan despite having no fashion industry or e-commerce experience. I made a pact with myself that whatever barriers would come up would not stop me and that I would
Jason Ross founded JackThreads in Columbus, Ohio. Ross graduated from Ohio State in 2003 with a BSBA in finance. The idea for the July 2008 launch of JackThreads.com came from Ross’s interest in street wear and men’s contemporary fashion, plus his appreciation of a good deal. Ross saw the company as a more discreet way
Sramana: What does your team want to do with this company? Are you ultimately looking to sell it or build it into a larger company? Peter Caparso: We honestly think we have something here. The market has responded favorably. In the short term we will remain focused on building the business. I will never say
Sramana: What type of impact do your sticky payment pages provide your customers? How big of a selling point is that feature? Peter Caparso: The one-click payment really helps our customers to increase revenue. It has taken their conversion rates from 72% to 95%.
Sramana: Aside from gaming, what other verticals have you been able to penetrate? Peter Caparso: We have worked very successfully with software and music downloading, retail, and we are just starting to get into the airline sector. We are negotiating right now with a large airline. We look for global sectors with good reach.
Sramana: How did your first customer find you? Peter Caparso: I cold-called them. I find most of my customers by reading trade magazines, crawling the Internet, and cold-calling. I have built the business the old-fashioned way.
Sramana: The payment clearinghouse is a very large market with a lot of competition. What did you see in the marketplace that made you believe you could be successful? Peter Caparso: The nine original members had all worked in the industry and had vast experience. Our collective knowledge led us to believe there were some
Sramana: When did Adyen officially get started? Peter Caparso: In December of 2006.