Sramana Mitra: From a consumer’s point of view, it’s confusing. How do you convey that there’s something that is worth paying a premium for? Eric Shannon: We just have a standard reply. We’re not going to reference any competitor directly here. All we can say is do your research, check their warranty, do they have
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page. Senraj has bootstrapped his company to over $10M in revenue and is contemplating raising some growth capital now. He will, most likely, have numerous offers from investors. We love stories like this that reinforce our philosophy: “Do not go to VCs as beggars, go as kings!”
Sramana Mitra: How long did it take you to get up to a point where banks were willing to give you lines of credit for inventory? Eric Shannon: We never had a problem. I never got a no when I asked. By the time I asked, we were well in the seven figures in revenue.
Sramana Mitra: How long did it take you to get to a million dollars in revenue, and was that how you got to a million dollars in revenue? Eric Shannon: The first 12-month period in which we did a million dollars in revenue was probably 75% Amazon. Sramana Mitra: Got it. What was the second
Eric Shannon: In my previous business, we had worked with a guy who has a workshop in California. This guy is just a world-class expert when it comes to polyurethane, which is what foam is made of. In his workshop, he’s been making furniture and bedding since the late 1970s. I went to him and
Sramana Mitra: What kind of trajectory was that company on? You were doing e-commerce? Eric Shannon: Yes, exactly. It was strictly dog supplies and things that you couldn’t find at the pet store. Sramana Mitra: For example, what were you selling? Eric Shannon: The same categories that you would find at a pet store. We
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page. We’ve talked about niche, proprietary e-commerce brands and how entrepreneurs are building businesses around different concepts. Eric shares the story of Big Barker, a dog bed for large dogs. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were
Sramana Mitra: Any other strategic moves that you made in building the company that are worth going over? Stefania Mallett: We made the choice from the start to deliberately build a culture of insane helpfulness. I can’t say that we use that phrase. We didn’t articulate that into those two words. We focused on providing