We’ve done Entrepreneur Journeys stories on a few Latin American entrepreneurs like Marcos Galperin (MercadoLibre), Ricardo Villadiego (Easy Solutions), Rodrigo Teijeiro (Sonico), and Martin Migoya (Globant). In this story, we bring you Brian Requarth, whose scrappy maneuvering has resulted in a $10M+ business with $30M+ in financing – a tough act in Latin America. Sramana:
Sramana: What does the business look like today? Where are you now? Rik Chomko: Last year, we had one of the biggest revenue growth we’ve ever had. We grew revenues by about 45%. We’re feeling very good about our business in Europe and North America. We have good traction in the market. We’ve done a great
Sramana Mitra: So merchants in India can pay in Indian currency to subscribe to Bigcommerce? There is a problem in India with currency as you know. Mitch Harper: They have to pay us in US dollars, but they can accept in their local currency. Sramana Mitra: That’s an issue in India. A lot of people
Sramana: In that timeframe, what kind of numbers were you doing? Were you still operating organically? That’s one million in financing and then you’re operating organically, what are the metrics of the business at this point? Rik Chomko: Back in 2005, we were operating organically. But 2005 and 2006 was quite a big jump for us. We increased
Sramana Mitra: By now, you are now in your Series B phase. You have already leveraged your install base from your previous company. What has been the primary customer acquisition strategy in the scaling phase? I do see you advertising a lot online. Mitch Harper: I wouldn’t say there’s one main channel. I’m really good
Sramana: What was the number of customers? What were the major milestones in 2004? What were you able to accomplish? Rik Chomko: We had about 10 customers in 2004 and then probably another 15 in 2005, so we were starting to really get some momentum. We also started getting some bigger blue chip customers and a lot more attention from overseas. This was
Sramana Mitra: What was your revenue level in 2010? The 9,800 customers translated into what kind of revenue level? Mitch Harper: Our average per user back then was about $40 per month. It was somewhere around $5 million to $10 million at that time. Sramana Mitra: What were the milestones that you set for yourself
Sramana: That year in 2003, how many customers were you able to bring on? I assume you were targeting the insurance industry and all the customers who are from the insurance industry. Rik Chomko: Yes. Interestingly enough, while we were targeting people from the insurance industry, the customers we actually landed were completely outside of the insurance