Sramana Mitra: Let’s talk about that in more of a granular, step-by-step, chronological order. Who was the first customer in 1998? How did you get that customer and what did you offer? Jeff Mullarkey: We decided to focus on the legal community. This is not our business model today. RKON stands for remote connectivity. We
Adam Stern: Because we are engineers, we are largely responsible for helping Tutor Perini build their infrastructure team. We worked with them to build their skill levels and ensure that the instructor was choosing the right people for his team, and even to help them with inter-political battles. During that process, we earned a lot
If you haven’t already, please study our free Bootstrapping course and the Investor Introductions page. Jeff has built a Managed Service Provider (MSP) business that he now wants to take to $500 million or a billion dollars in revenue. Read how he did it, and what he plans to do in the future. Sramana Mitra:
Sramana Mitra: What is the reception for the concept of hosting a virtualized infrastructure in your client base? What was the level of awareness? Were you doing missionary selling? How are you getting customers for that particular value proposition? Adam Stern: We did talk to existing customers about what we were doing, and only a
Sramana Mitra: You’re doing this all from Utah. Is that still the structure of the company? Mark Newman: Yes, 60% of our team is in Utah. 30% is spread throughout the United States. These are people that work from home. Then, 10% of our team is global. Sramana Mitra: What has your experience been like
Sramana Mitra: At this point in 2015, what is the capitalization of the company? Have you continued to build it organically or have you taken financing? How did you scale the company? Cliff Johnson: We’ve continued to build organically. We’re happy and profitable right now. That’s a good place to be. We do end up
If you haven’t already, please study our free Bootstrapping course and the Investor Introductions page. Adam has used some equipment financing, and plans to use more debt financing, to scale Infinitely Virtual. He has not used any venture capital or private equity, but has built a substantial company. Read on to learn how. Sramana Mitra:
Mark Newman: In 2009 to 2010, it was all about market validation around getting our first big customers in terms of big enterprise brands. These were brands like Red Bull, Hilton Worldwide. Second part was getting validation and integration with the big partners. We got partnerships with Taleo and Kenexa. Third was getting outside market