Today’s 230th FREE online 1M/1M roundtable for entrepreneurs is starting in 30 minutes, on Thursday, September 18, at 8:00 a.m. PDT/11:00 a.m. EDT/8:30 p.m. India IST. Click here to join. All are welcome!
Jeff Lawson: What Uber has done is, take the communication part of calling a taxi and seamlessly integrate it into the whole experience. Communication used to be a standalone activity. Now communication just becomes part of the workflow that you have when you use Uber. We see this in many software companies. In the transportation space
Sramana Mitra: Given that your primary positioning is that you are replacing hardware-based call center solution with a software and cloud-based call center solution, whom are you replacing in terms of vendors? Jeff Lawson: It’s the typical hardware-centric companies like Cisco or Via. These are people who are trying to sell you a monolithic, typically
Did you know that the core technology at the heart of apps like Uber and Lyft is a relatively lesser known cloud-based communication platform called Twilio? Read on! Sramana Mitra: Let’s introduce our audience to yourself as well as Twilio to begin with. Jeff Lawson: I’m the CEO and Co-founder of Twilio. Twilio is communication-as-a-service.
In case you missed it, you can listen to the recording here:
Entrepreneurs are invited to the 230th FREE online 1M/1M roundtable mentoring session on Thursday, September 18, 2014, at 8 a.m. PDT/11 a.m. EDT/8:30 p.m. India IST. If you are a serious entrepreneur, register to “pitch” and sell your business idea to Sramana Mitra. You’ll gain straightforward feedback, advice on next steps, and she’ll answer any
Sramana Mitra: If you look around from your vantage point, what’s happening? What are the trends that you are picking up or trends that you’re anticipating right now? Scott McIsaac: In today’s world, we see a lot of business being pushed in the direction of the cloud. Businesses are realizing that they can focus on
Scott McIsaac: It comes down to having that experience and application knowledge. We don’t get into the functional support of the application. For example with SAP, the business process side is still handled by the customers. They handle all the workflows within the system and all the intricacies there. We typically manage the bases level, which