SM: Because your are so open, all of your customers and potential customers can know about not only the benefits but also potential drawbacks to your software. What has been the impact of your open policies? DD: If you look at a traditional software company, the customers are at the top of the funnel and
SM: Your major competitive advantage is being a free platform as well as an open source platform? DD: Yes. As you can imagine, Microsoft or WebEx Cisco are not going to become open source or free hosted solution companies anytime soon.
SM: What did you do when the company was sold? Did you stay with it and work for CA? DD: Yes, I stayed on and did some strategy stuff for CA. I then moved to India to start the India Technology Center.
SM: Let me make sure I have the facts right. How long did you work for him in his networking management consulting company? DD: I worked for him for four and half years. SM: Then you decided to start your company? DD: No, I went to work for a subsidiary of Dow Jones for about
DD Ganguly is the CEO of DimDim, a company which offers free online meeting platforms. He began his career as an entrepreneur by starting Advanced Internet Management, which was bought out by CA. He then served as the VP of Product Development at CA until founding DimDim. He studied computer science at IIT, Kharagpur and
SM: I actually think managed services are a trend the market has not quite started to understand. I think SaaS is going to start evolving towards a managed service powered by SaaS infrastructure. The reason for this is domain expertise. SA: It is either industry expertise or some other form of domain expertise wrapped around
SM: Who were your first customers? SA: They were folks like Franklin Covey, General Electric, and Hewlett-Packard. SM: You went for the real big companies first? SA: Yes. Today we have 150+ large multinationals that have purchased this.
SM: Let’s go back to 2002. You arrive and have this product. What was your launch strategy? SA: Timing was important. That was the nuclear winter of software. There was a general malaise in the software industry because of Y2K and then the euphoria of the Internet. A lot of companies bought a lot of