Sramana Mitra: Did you continue to bootstrap the company, or did you, at this point, introduce financing? Adam Stern: Early on, we financed purchases. Then we decided that from a cash flow perspective, it made a lot of sense to lease equipment. Our storage equipment, switches, and routers were leased. We only stopped leasing equipment
Entrepreneurs are invited to the 269th FREE online 1M/1M roundtable mentoring session on Thursday, July 23, 2015, at 8 a.m. PDT/11 a.m. EDT/8:30 p.m. India IST. If you are a serious entrepreneur, register to “pitch” and sell your business idea to Sramana Mitra. You’ll gain straightforward feedback, advice on next steps, and she’ll answer any of your questions.
Sramana Mitra: For how long did the legal business run? Jeff Mullarkey: We still work with legal today. We were predominant in legal from, I would say, mid-1998 to 2000. We expanded from there. When we started to shift our focus to security, we became non-vertical specific. We worked with everybody at that point. Sramana
Sramana Mitra: Tell me a bit more about what was in the product. Adam Stern: In the very early days, we were focused on terminal server environments and delivering Windows virtual machines to do web and SQL-based workloads. We did offer people the flexibility of building their own environments. They couldn’t build their own virtual machines.
Sramana Mitra: Let’s talk about that in more of a granular, step-by-step, chronological order. Who was the first customer in 1998? How did you get that customer and what did you offer? Jeff Mullarkey: We decided to focus on the legal community. This is not our business model today. RKON stands for remote connectivity. We
Adam Stern: Because we are engineers, we are largely responsible for helping Tutor Perini build their infrastructure team. We worked with them to build their skill levels and ensure that the instructor was choosing the right people for his team, and even to help them with inter-political battles. During that process, we earned a lot
If you haven’t already, please study our free Bootstrapping course and the Investor Introductions page. Jeff has built a Managed Service Provider (MSP) business that he now wants to take to $500 million or a billion dollars in revenue. Read how he did it, and what he plans to do in the future. Sramana Mitra:
Sramana Mitra: What is the reception for the concept of hosting a virtualized infrastructure in your client base? What was the level of awareness? Were you doing missionary selling? How are you getting customers for that particular value proposition? Adam Stern: We did talk to existing customers about what we were doing, and only a