Thought Leaders in Big Data: SupportLogic CEO Krishna Raj Raja (Part 2)

Sramana Mitra: How do you go to market? Do you sell directly to enterprises or other companies that you mentioned?

Krishna Raj Raja: Great question. Salesforce is a customer of ours. Salesforce Support uses Support Logic. We have not done joint go-to-market. We sell directly, but we’re forming partnerships with ISP vendors and delivery and support vendors. If you have an offshore agency that delivers support, they care about the quality of support they deliver. We cater to them as well.

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Best of Bootstrapping: Bootstrapped a Digital Startup with a Paycheck

If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.

We’ve seen a clear trend towards bootstrapping digital startups while holding onto a full-time job for years. When we spoke in 2014, DefinitiveDeals Founder Mattias Larson had a simple but powerful story to tell. Soon after we spoke, DefinitiveDeals.com was acquired by Quotient.

Sramana Mitra: Mattias, tell us about you. Where did your journey begin and in what kind of background?

Mattias Larson: I was born in the northern part of Sweden – actually, not that far away from the Arctic Circle – in a small town with a population of maybe 40,000. I grew up there and I went to college in a nearby town. I graduated with a master’s degree in Computer Science and International Marketing.

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February 9 – 599th 1Mby1M Mentoring Roundtable for Entrepreneurs

Entrepreneurs are invited to the 599th FREE online 1Mby1M Mentoring Roundtable on Thursday, February 9, 2023, at 8 a.m. PST/11 a.m. EST/5 p.m. CET/9:30 p.m. India IST.

If you are a serious entrepreneur, register to “pitch” and sell your business idea. You’ll receive straightforward feedback, advice on next steps, and answers to any of your questions. Others can register to “attend” to watch, learn, and interact through the online chat.

You can learn more here and REGISTER TO PITCH OR ATTEND HERE. Register and you will receive the recording by email, even if you are unable to attend. Please share with any entrepreneurs in your circle who may be interested. All are welcome!

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February Udemy Coupons for Tech Startup Courses

Over the course of several years, we have fine-tuned our proven methodology for building tech startups. We have packaged the 1Mby1M methodology into short courses on Udemy. This is an extension of our strategy to democratize entrepreneurship education at scale, globally.

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Thought Leaders in Big Data: SupportLogic CEO Krishna Raj Raja (Part 1)

The field of customer service is getting revolutionized as AI and ML drive tremendous value out of data. SupportLogic works in the B-to-B tech sector and drives immense gains.

Sramana Mitra: Let’s start by introducing our audience to yourself as well as to the company.

Best of Bootstrapping: Bootstrapped Unique Vintage Using a Paycheck

If you haven’t already, please study our free Bootstrapping course and the Investor Introductions page.

Founder CEO Katie Echeverry had a pharmaceutical sales job that she used to bootstrap with a paycheck for 5 years, before quitting to go full-time with her business, Unique Vintage. Here is her story from 2015.

Sramana Mitra: Let’s start at the very beginning of your journey. Tell us where you’re from. Where did you grow up? Where were you born and raised?

Katie Echeverry: I was born in Burbank, California. I still reside in Burbank, California. I went to school and got my Bachelor’s degree in Sociology, but I ended up in sales. When I was about 26 years old, I ended up being a pharmaceutical sales rep, which I enjoyed. What I liked about sales is the harder I worked, the more money I made. I was a natural entrepreneur, but I just didn’t know the word for it. I worked really hard but that wasn’t enough for me.

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Thought Leaders in Healthcare IT: CareJourney CEO and President Obama’s CTO Aneesh Chopra (Part 6)

Sramana Mitra: I’m going to switch gear again to the open problems. What is your analysis of the whole gene editing and the CRISPR world? What is possible? What problems can be solved in the short, medium, and long term?

Aneesh Chopra: This is an area that will go in three directions. We’re still in R&D moving to D phase. What will we learn? The first round of applications is about cures in really low-volume but high-cost challenging areas of the healthcare sectors such as cancers. The first round of gene editing was meant to be higher cost for society to absorb on a smaller available population. We’ll see more of that unit price expense but smaller community groups for benefit.

Best of Bootstrapping: Bootstrapped Get Real Health Using Services

If you haven’t already, please study our free Bootstrapping course and the Investor Introductions page.

When we spoke in 2014, Get Real Health Founder Robin Wiener had built an excellent company with large, international clients in the healthcare domain and had used the bootstrapping using services technique that we espouse in 1Mby1M.

Sramana Mitra: Let’s go to the beginning of your story. Where are you from? Where were you born and raised, and in what kind of circumstances?

Robin Wiener: I’m from Connecticut. I was born in Bristol, the home of ESPN. I went to the University of Connecticut for college. Early on, I had a major speech problem. I couldn’t really pronounce things. Along with that, I had a major learning disability. I had two sisters and a brother. The teachers told my parents that I just wasn’t as smart as my brothers and sisters. Maybe I could get married and that would be a good thing for me to do.

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