By Sramana Mitra and guest author Shaloo Shalini
SM: Let me make sure I got this right. You are saying that you are not excited about what the vendors are doing to cater to your particular business process requirements in higher education?
RS: Not really, but I am excited about the fact that hardware and software are coming together in ways that, in my 25 years in doing this, I haven’t seen. I haven’t before seen the maturity of software and hardware aligned like they appear to be aligning now. >>>
By Sramana Mitra and guest author Shaloo Shalini
SM: There are applications on Salesforce that are specific to fundraising; have you looked at those in this process?
RS: Well, I wanted a solution that was specific to higher education, non-profit fundraising versus just non-profit fundraising and other areas. I also wanted this solution to be connected to our enterprise resource planning (ERP) system in ways that made the two more valuable for our fundraisers. >>>
By Sramana Mitra and guest author Shaloo Shalini
SM: In addition to e-mail, what other workloads at Westmont College have you moved to the cloud?
RS: We followed that with other projects based on community input here at Westmont. Another thing we really wanted to get right was wireless. When I arrived, the existing wireless setup covered approximately 30% of the campus, and the performance and liability in that was that it did not meet end user expectations. >>>
By Sramana Mitra and guest author Shaloo Shalini
SM: What e-mail system did Westmont College use before IT started exploring cloud-based solutions?
RS: We were using Postfix. It is an open source–based product, but our e-mail scale had grown so dramatically over the years and the storage behind it was getting problematic. >>>
By Sramana Mitra and guest author Shaloo Shalini
In the multibillion-dollar market of higher education in the United States, we see an interesting trend whereby a combination of IT people and college communities are playing the role of an active “lead user” and using the cloud computing paradigm to make campus life simpler and information accessible for students through handheld devices. In this interview, we have some insights for you on evolutionary application integrations happening at Westmont and in higher education, from dispensing efficient IT infrastructure for effective collaboration to simplifying campus processes and other real-world tasks. During the interview, Sramana and Dr. Reed Sheard, VP and CIO of Westmont University College, discuss how Sheard has deployed cloud computing technologies and solutions to help the Westmont IT user community move to a higher level of service and helped the college IT team evolve to the next level in terms of business alignment. It is interesting to note that there has been explosive growth in the number of Apple devices in the higher education world, with applications taking a lead in terms of the user base compared to pure browser-based or Internet applications and the absence of Amazon’s Kindle, which is positioned as the textbook of the future in higher education but still needs a volume of textbooks to be made available on it and still lacks the ease with which iPad users can make notes and collaborate. >>>