David discusses automation in the patient on-boarding process for hospitals to make the financial implications flow seamlessly. His company manages this for 300 hospitals.
Sramana Mitra: Let’s start by introducing PatientMatters as well as yourself to our audience.
>>>Sramana Mitra: I have a slightly different question based on all the things that we just talked about. What is the penetration of the kind of data normalization and cleansing work that you’re providing?
What percentage of hospitals or payers are adopting the kind of middleware that you are offering to provide cleansed and normalized data such that application vendors can develop applications on top of that?
>>>Sramana Mitra: What are the different repositories that you are drawing data from?
Eric Rosow: Lots of HIEs have vast arrays of clinical data from disparate sources – from in-patient, ambulatory, and emergency room encounters. That’s where we started but we’re finding that payers are in great need of pushing the envelope by going into deeper realms of clinical data. They, too, are getting data as well as any certified EHR throughout the country.
>>>The healthcare industry has a massive data problem. Read more about what’s going on and how to address the issue, as well as opportunities in the field to use the data to build applications.
Sramana Mitra: Let’s start by introducing our audience to yourself as well as to Diameter Health.
>>>Sramana Mitra: I always ask this question of people who have interesting vantage points. What do you see as interesting open problems? If you were not running this company right now and starting out as an entrepreneur today, what problems out there do you see are good pain points to solve?
Gautam Sivakumar: I’ll give you three buckets of problems that I think could use more innovation. There are lots of opportunities to create real companies that can make a real impact.
>>>Gautam Sivakumar: The handoff process alone is responsible for about 300,000 to 350,000 deaths every single year in the US. Medical errors are the third biggest killer in the US killing about 440,000 people every single year. 80% of that is estimated to be because of this handoff problem. We built software for people to manage their tasks.
>>>Hospital workflows are inefficient. Gautam discusses the evolution and the promise to address the issues.
Sramana Mitra: Let’s start by introducing our audience to yourself as well as to Medisas.
Gautam Sivakumar: I am a doctor by training. I went into Medicine for the same reasons that, hopefully, most people are going into medicine and healthcare. I wanted to do something meaningful. It was driven by my experiences during childhood.
>>>Sramana Mitra: Can you elaborate on the business? I still don’t have a granular sense of what it is that you’re doing.
David Weingard: Every day, we get feeds electronically from a client. Those feeds of patient information come into our technology system and get distributed out to our expert clinicians across the country who will reach out to the patients who will first engage electronically and then in the way that they prefer the most.
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