Marnix Broer: We didn’t really have to dilute ownership to raise €100,000. However, if we didn’t have the €100,000, the decisions we made were probably tougher to make. If you have some money, you dare to take a bit more risk. It might have actually made a difference.
Later on in 2016, we raised from two venture capitalists – one in Amsterdam and one from Berlin. We showed them that we had a great working system in the Netherlands. We had a product-market fit. We were making revenues. We’ve just done the test in Belgium, Spain, and Australia. The students love the product as well.
>>>Sramana Mitra: Where did this idea come from?
Mikel Lindsaar: From the services business. reinteractive does a lot of customer applications connected to Salesforce.
Sramana Mitra: Are all your product ideas from your services business?
Mikel Lindsaar: MetaPulse was something that I always wanted to build. I created my services business so I can create MetaPulse. StoreConnect came out of reinteractive.
>>>Marnix Broer: For us, that was the challenge to show that we can launch StuDocu anywhere in the world from the Netherlands. Eventually, it worked out. Spain was great to show that we can do it in any language. Australia was great to show how far you can go without going there physically. We could have proven that by simply going to Germany or UK. In the end, it’s more about launching from the Netherlands while it’s abroad.
Sramana Mitra: What does it entail besides putting the website together? How did you launch in different geographies?
>>>Sramana Mitra: Even though you had co-founders, there was no outside money.
Mikel Lindsaar: Yes, everything was bootstrapped.
Sramana Mitra: You talked about four SaaS apps now. Three of them you exited, and one is still running.
>>>Sramana Mitra: What year does this bring us up to?
Marnix Broer: This was in 2014. That was the moment we tried to see if we can go abroad. At that moment, we had two challenges. One was, can we make a business out of this? The main goal is to help students all over the world. As a company, you have to be healthy to survive. We needed a business model.
We’d launched in all universities in the Netherlands. Now we had to broaden our audience and expand our market. We did that. We implemented a premium system. That’s where the business model came in.
>>>Sramana Mitra: What was reinteractive?
Mikel Lindsaar: reinteractive is a consulting business. We do software development. I really wanted to build a SaaS business, but I didn’t have the resources or the people to start it. I didn’t have any way to get funding at that point.
Sramana Mitra: What you’re describing – starting with a consulting company – is a very common way. We have a whole track in One Million by One Million that we call Bootstrapping Using Services.
>>>Sramana Mitra: Did you build the platform yourself?
Marnix Broer: Yes. I started with Jacques. He was my roommate in the student house. Soon we needed someone to build the website. That’s when I knocked on the door of my old friend from high school who was also studying in Delft.
Later on, we saw that he was great at that. He also had a friend helping him out. They joined us. That’s how we bootstrapped the first website. As soon as we had the first documents up, it went like wildfire. Everybody started using it in just a couple of weeks. Then we got requests from students in other cities. They gave their documents. We put them online.
>>>Mikel has built a services company in Australia and spawned six SaaS products out of it. One of them, StoreConnect, is a terrific Bootstrapping by Piggybacking story on top of Salesforce.com. He has exited four of the apps and expects to grow StoreConnect to $100M+ in revenue.
Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?
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