Sramana Mitra: What is the business model?
Carl Memnon: The business model is simply on the backend. We split net interest income with our bank partner. They pay us a service fee which is a function of the net interest income that they get.
Sramana Mitra: How many bank partners do you have now?
Carl Memnon: We have two bank partners. We’re working with a number of other banks that we hope to onboard in the short term.
>>>Carl Memnon: We have people who have a credit history but have struggled in the past. From talking to users, we’ve discovered that that’s a function of healthcare cost. Hospitalizations, oftentimes, put people in debt. Another is past job loss. That individual now has great cash flow. That user is now looking to repair their credit.
In both circumstances, our users are using it the way they use their credit cards. The credit aspect is almost a byproduct. Users who have that issue come to us. Then the third is a very interesting segment which are people who have great cash flow, great credit scores, and have traditional credit cards.
>>>Sramana Mitra: When you launched on the app store while you were in YC, what was the regulatory status? Did you go through all these individual state-wise regulatory approval processes for all of them?
Carl Memnon: One of the learnings that came out of Arizona was that we don’t need to be the lender on record. In order to get a financial institution to deploy this technology, we needed to get to that point of maturity in terms of the product.
>>>Sramana Mitra: After you graduated from Arizona, were you successful in raising funding?
Carl Memnon: Absolutely. We spent a lot of time on the product itself and taking the learnings from that program and implementing it into the product. I wouldn’t necessarily say that the sandbox itself was the thing that allowed us to raise money in the same way that YC will help facilitate raising money. What it did do is it allowed us to get the company in a position where we could raise money.
>>>Sramana Mitra: What is your competition in this?
Carl Memnon: The way we see it and by what’s reflected in our customer base, our primary competitors are the traditional credit cards. Those are our competitors. That’s because the product functions exactly like a credit card in terms of reporting and a revolving line. But there’s no product that’s exactly like Grain.
>>>Carl discusses Grain’s FinTech innovation, and also some of the unique ways in which his company has been financed. Excellent conversation.
Sramana Mitra: Let’s start by introducing our audience to yourself as well as to Grain.
>>>Sramana Mitra: Can you talk to me about the competition? There is a whole bunch of players in the EdTech space who also cater to the same customers that you are interested in. Pluralsight is a very good example. Who else do you consider as a competitor?
Ben Spring: There are a couple of labs in the industry. They all have their own USP. Where TryHackMe is really strong is delivering training content to an individual. We heavily embed gamification into the product to make it engaging and fun. A lot of our competitors are catering to the enterprise space.
>>>Sramana Mitra: How many enterprise customers do you have right now?
Ben Spring: Well over a hundred. We’ve been super fortunate to onboard Fortune 500 companies, lots of governments, lots of schools, and colleges. We’ve done some really rewarding work with the education of Scotland to provide training to 14 and 15-year-olds to break into the industry. We’ve been able to expand the number of people using TryHackMe whether you’re a 14-year-old, someone who wants to transition jobs, or someone who’s working in a business.
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