Sramana Mitra: What happens next? This was still in 2015?
Lachlan de Crespigny: Right at the end of 2014. We ran a three-month test and if it worked, we’d decide whether we want to start this business. We started and the second one worked. The biggest next step was, we raised a seed round in the middle of 2015. We weren’t really sure what we were going to do with the money at that time but we knew that we had a business. We knew it was scalable and we knew that it was a big attractive industry.
>>>Sramana Mitra: What was your hypothesis on how you were going to generate cash flow?
Lachlan de Crespigny: We were shocked to discover this industry where offline recruiters would do tasks that we knew could be automated quickly and they charged very large amounts of money for it. We need to sell something high-ticket, because I’m not going to be able to make a lot of sales every month to get started.
>>>Lachlan has built a wonderful company from Brazil that has emerged as a pandemic beneficiary.
Read on for the nuances of his journey.
Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised and in what kind of background?
>>>Sramana Mitra: Would you now call yourself an exchange where there is a lot of inter-financial institution stuff happening?
Gabino Roche: I think that’s a fair analogy. It’s voluntary, because you don’t have to participate. If you do, there are a lot of carrots that come along with it. I like to call it an operating system for finance. The reason I say this is Stephen mentioned it earlier. Everyone had their own on-premise database. They would take Polaroid snapshots of the data, email them together, and then these spreadsheets will upload to our respective systems.
>>>Sramana Mitra: The workflow that you are facilitating is in the KYC AML in the context of trading.
Gabino Roche: A little bit. Everyone uses the term KYC AML and they imply tax, which is not necessarily KYC AML. They imply contractual legal agreements that are negotiated. For example, when you do derivatives trading, there are legal amendments and credit risk concerns. There are your setups with trading on Bloomberg versus market access and all these FX Connect. These are on top of KYC AML.
>>>Sramana Mitra: Tell me about the customer progress from 2017 to 2022. You had five years’ worth of customer development that has happened. Tell me about who those customers were, what were the average deal sizes, and at what pace were they coming in.
Stephen Roche: The revenue didn’t start coming in till 2020. In 2020, we had close to 20 to 25 firms working with us on some form of proof of concept. A lot of times, we were just giving the service for free to give confidence. Most of the firms wanted other people to use it. JP Morgan was one of the firsts.
>>>Gabino Roche: We also got ideas. There was some nomenclature we would encounter along the way. We had to come up with intelligent ways without the client knowing what we were trying to do. They had to see words the way they understood them. We had to create a smart way of mapping that data. That is what we did, but we didn’t have a working product.
We officially started in May 2017. It wasn’t until the end of September that we had a product that we could get tested. It was not ready for production; it was just for testing. I knew I was going to run out of my brother’s money at this point.
>>>Sramana Mitra: Let’s come to the year that you started Saphyre. What year was that?
Gabino Roche: 2017. I remember it was scary. To do work in finance, you had to go all in. I told you about my three failed businesses and the one that broke even. In this case, if I’m going to do it, I have to do it full-time. There’s no financial institution that would do business with you if you’re doing a part-time gig. That’s why when Stephen said he would back me and pay for my salary for a year, I had to fully commit.
Sramana Mitra: In 2017 when you decided to do Saphyre, what were you going to do?
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