Ganesh and his two co-founders have built Responsive with a very small amount of capital.
They started by Bootstrapping with a Paycheck. Excellent execution, much to learn on many issues.
Sramana Mitra: In a fifteen-year span, the early venture guys are trying to go to $100 million in revenue and commensurate valuation in five to seven years. So, if they want to cash out the fact that you’re staying private in 15 years, that means that there is going to be some amount of change in ownership and that’s reasonable.
Do you want to go public or do you want to stay private?
>>>Sramana Mitra: Double click down for me on the AI aspect. I know you were doing AI right up front, but of course, AI has evolved. The market has evolved. Market’s receptivity to AI has evolved. AI has come of age, so to speak in the last fifteen years. Where are you with AI? What are you doing with AI? What are you seeing in the adoption of AI?
>>>Sramana Mitra: What has driven the choices of which specialty to go on to next?
Daniel Cane: There are several factors we consider when entering a new specialty. The primary question is: where is there a large, underserved population of dissatisfied physicians?
>>>Sramana Mitra: I purposely actually picked to highlight the positioning points where you can differentiate it versus areas where you cannot really differentiate. The domain of billing is less of a big differentiation in ModMed. The bigger differentiation is in the specialty specific content, specialty specific workflow and specialty specific treatment, right?
>>>Sramana Mitra: Okay. So that’s one positioning differentiation. What about within the private practice market? Why do your customers pick you and what is special about it? What are the needs of a dermatology private practice or an OB-GYN practice or a plastic surgery practice? What’s special about each of these individual types of practices?
>>>I first spoke with Dan a decade back. Here is the story. This conversation offers insights on his scaling strategy with ModMed.
>>>Sramana Mitra: From your personal career journey point of view, I have gone through a similar journey. After I did three startups as Founder CEO, I started consulting because I just wanted to do something else and learn a different skill. I didn’t want to be a CEO, I wanted to learn something else. I then did turnaround consulting, and I learned a ton.
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