1Mby1M Incubation Radar 2013: OpsViz, Palo Alto, California

OpsViz provides infrastructure source of truth as a service for technology companies. With its flexible back-end and connectors to commonly used open-source tools, OpsViz ‘snaps in’ the architecture of its customers to ‘collect and clean’ the infrastructure data and analyze it. What sets OpsViz apart is that its founder Gülin Yilmaz managed to validate the business and pricing models and has a confident customer base to draw upon.

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Thought Leaders in Big Data: Interview with Dale Skeen, CTO of Vitria (Part 2)

Sramana Mitra: When you talk about applications of big data in business process optimization or business process management, what kinds of business processes are you choosing to get involved in?

Dale Skeen: We call this [approach] operational intelligence. Some of the places where you might want to apply operational intelligence at the business process level are customer-facing processes or customer service, for example. We work with large telecommunication companies that have cellular networks with hundreds of thousands of cell towers. Those [towers] produce hundreds of thousands of events per second – we are talking about the quality of calls going across them. What the telecommunication companies would like to do is to capture this information, analyze it in real time, and act upon it in real time to serve their customers better. This way, they are able to identify their best customers or maximize processes that control [customers]. This is one example of us helping companies to get smarter about their operations. >>>

1Mby1M Incubation Radar 2012: InSync, Kolkata, India

In 2006, 1M/1M premium member InSync was established as an IT company to provide software solutions to Indian small and medium businesses (SMBs) from their location in Kolkata. Over the next three years, InSync would acquire more than 500 domestic customers, and make an important discovery. They noted that at a certain volume, it was impossible for customers to manage their e-commerce businesses without an integrated enterprise resource planning (ERP) system. Leveraging this knowledge, InSync shifted focus from services to product and released their flagship integration solution, SBOeConnect. Today, the company specializes in solutions that complement enterprise solution products, as well as business intelligence services, including reporting and data warehousing. >>>

Thought Leaders in Big Data: Interview with Dale Skeen, CTO of Vitria (Part 1)

Dale Skeen is CTO and co-founder of Vitria Technology Inc. He has a PhD from the University of California, Berkeley, and was chief scientist for TIBCO Software prior to founding Vitria. Today, Dale is considered by many of his colleagues in the industry as the pioneer in real-time business process analysis. In this interview he talks about the application of big data as an infrastructure as compared to a service, and he points out the various opportunities for entrepreneurs in the market of big data analysis.

Sramana Mitra: Dale, let’s start with context about you and about Vitria. I have known of Vitria for a very long time, having been in the industry for a while, but I suppose that it has evolved considerably. What could you tell us about the current direction of Vitria and the implications for big data on the company? >>>

India vs. Silicon Valley: A SaaS-y War

SaaS Spreads to India and Beyond

Software as a service is a thriving and still growing industry with dozens of multimillion-dollar companies making their mark around the world. According to Gartner, global spending on the Software-as-a-Service (SAAS) market is projected to grow 17.9% in 2012 to $14.5 billion and is projected to be worth $22.1 billion by 2015. IPOs and acquisitions abound, making it an attractive market for both entrepreneurs and investors to play in. >>>

Indian Product Entrepreneurs: Your Time Has Come

We have discussed the topic of technology product companies from India on this blog for many years now. In 2012, finally, we will see the first major crop of Indian entrepreneurs playing on the global stage. I can say this with confidence based on my first hand experience mentoring a number of serious and promising Indian product entrepreneurs in the 1M/1M program, one of whom, Freshdesk, has just raised financing from Accel Partners.

To put this evolution in context, let me offer you both some historical commentary, and also a bit of a blue-print of what is working, and why this is going to be a major trend, as opposed to a one-off happenstance.

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Freshdesk Takes Customer Support Social, Raises $1 Million Funding

MENLO PARK, CA – December 1, 2011 – One Million by One Million (1M/1M), a global entrepreneurship incubation program, today announced that global venture capital firm Accel Partners is investing $1 million in Freshdesk, a social customer support startup offering a SaaS solution to small businesses. Freshdesk will use the funding to expand the product team and step up marketing and business development efforts.

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