Vishnu Bhat is the vice president and head of cloud services at Infosys. Prior to coming to Infosys, Vishnu started his career in the instrumentation technology industry as an engineer. He taught instrumentation and computer science at the R V College of Engineering in Bangalore. In this interview, he talks about Infosys’ value proposition for enterprise clients in the field of hybrid cloud implementation and gives us insights into trends in the industry and the direction in which it is heading.
Sramana Mitra: Vishnu, let’s start with some background about yourself as well as your practice at Infosys. >>>
Sramana Mitra: And your point is that with the cloud delivery model, the smaller fund managers are able to comply and keep up with these regulatory needs by using a service like yours to be able to do this at scale?
Skip Smith: Exactly. It levels the playing field. To your point earlier about other entrepreneurs and where investment opportunities are in this space: Our goal is to bring STP, or straight-through processing, to the investment management back office, much like it is in banking today. >>>
Sramana Mitra: So the fund managers actually make the investment decisions and all the fundamental work, but the administrative work is handled by these global service providers, and you provide these service providers with their data management needs.
SS: That is exactly right. There are large self-administrators – very large asset managers who choose to do this internally. We provide those services as well. We try to cover the entire market by servicing asset managers directly and regional third-party administrators – you can consider those as a small version of a global service provider. >>>
Sramana Mitra: Would it be fair to say that your primary expertise is in providing cloud-based solutions in the domain of regulatory compliance in the fund management space?
Skip Smith: No. I think we are really a data management solution provider. That is where our fundamental expertise is. We are merely migrating to the cloud, and our cloud offering is our next delivery message to deliver that data problem. >>>
Skip Smith is the chief operating officer of Confluence. Skip has more than 25 years of experience as a technology & operations executive, having studied at the University of Maryland, and he has worked for companies such as Fiserv, JPMorgan Chase and PricewaterhouseCoopers. In this interview he talks about Confluence’s value proposition in the financial services space and introduces entrepreneurs to the problems and their possible solutions in the market.
Sramana Mitra: Skip, let´s start with an introduction of Confluence and of you. >>>
According to a Gartner report titled Forecast: Enterprise Software Markets, Worldwide, 2012-2017, 2Q13 Update, the worldwide customer relationship management (CRM) market is projected to grow 15% annually to $36.5 billion by 2017. While Salesforce.com remains a dominant force in the market, there are others that are showing strong growth potential as well.
According to a recent report, the global business travel market is projected to grow 12% this year to $176 billion. Growth will be driven by the Asia Pacific region while European countries will remain stable. Here is a snapshot of how travel expense management company, Concur, is expanding rapidly in this high-growth market.
Sramana Mitra: What enterprise resource planning systems do you integrate with most often?
Tom Dibble: SAP and Oracle are the two biggest as far as market share is concerned. We have customers that are using Aria in conjunction with both of those on a regular basis. We also have customers who use NetSuite and also some homegrown ERP systems. >>>