Freshdesk Takes Customer Support Social, Raises $1 Million Funding

MENLO PARK, CA – December 1, 2011 – One Million by One Million (1M/1M), a global entrepreneurship incubation program, today announced that global venture capital firm Accel Partners is investing $1 million in Freshdesk, a social customer support startup offering a SaaS solution to small businesses. Freshdesk will use the funding to expand the product team and step up marketing and business development efforts.

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How To Copy The Strategies Of Top Entrepreneurs

By guest author Irina Patterson

It’s easier to copy the wheel than to reinvent it. Modify a bit. Make it fit your particular situation. Learn from the mistakes of others – your own mistakes are always much more expensive. >>>

Do I Have To Move To Silicon Valley?

We get this question all the time … to be a successful entrepreneur, do I have to move to Silicon Valley? The answer is not necessarily. The answer is it depends.

The most important answer is that there are many wonderful entrepreneurial success stories far away from Silicon Valley.

Meet Chris Cope, who is about to complete 2011 with a revenue run rate of $5M+. Chris is based in Alabama.

Meet Clate Mask, CEO of InfusionSoft, who has built over $20M in revenue, and raised Silicon Valley venture capital from Arizona at a $36M pre-money valuation for Series A. Clate is based in Arizona.

Meet Marcos Galperin, CEO of Mercado Libre, who has built Latin America’s e-commerce leader to a revenue level of ~$300M a year in 2011. Marcos is based in Buenos Aires, Argentina.

So, if you forget about the conventional wisdom floating in the air, and get serious about building a business, you can do very well from wherever you are based, thank you very much!

Why Leading Incubators Use 1M/1M’s FREE Educational System

By guest author Irina Patterson

Leading incubators trust us at 1M/1M with the groundwork education of their local wannabes. Why? Because the more wannabes become profitable, the better off everyone will be. Them. You. Us. Everyone. >>>

Incubators: How Well Can Your Entrepreneurs Defend Their Ideas?

By guest author Irina Patterson

We see it over and over. Entrepreneurs pitch to Sramana at the 1M/1M Weekly Roundtables. Sramana punches a few holes in their businesses. Entrepreneurs fall apart. Why? >>>

Chat Session With Sramana Mitra Discussing The 1M/1M Premium Program

Earlier this week, we held a social media chat session with Sramana Mitra for entrepreneurs with questions about the 1M/1M premium program. You can find the entire chat transcript, comprised of the questions asked and Sramana’s answers, here.

Entrepreneur: How Well Can You Defend Your Business Idea?

By guest author Irina Patterson

We see it over and over. Entrepreneurs pitch to Sramana at the 1M/1M Weekly Roundtables. Sramana punches a few holes in their businesses. Entrepreneurs fall apart. Why? >>>

Nov. 22nd: Q&A Chat With Sramana Mitra for Entrepreneurs Interested In 1M/1M Premium

Entrepreneurs with questions about the 1M/1M premium program are invited to attend a special Q&A chat session with Sramana Mitra on Tuesday, November 22, starting at 8:00 a.m. PDT/9:30 p.m. IST. 1M/1M premium member Taariq Lewis has graciously given us access to use his Stanzr product, a social media chat platform, for this event. You can find more details and register here. If you have any questions, please join us!