According to eMarketer’s recent report, in 2012 online business to consumer (B2C) sales passed the $1 trillion milestone, reporting growth of 21% over the year. North America remained the largest e-commerce market, with sales growing 14% to $364.66 billion. The Asia Pacific market is catching on. Last year, e-commerce sales in the region grew 33%
According to Gartner, the market for SaaS- and cloud-based business application services is projected to grow at an annual rate of 20% over 2011 through 2016. The market is estimated to be worth more than $32.8 billion in 2016, compared with $13.5 billion in 2011. Increasing adoption of these new technologies has also led to
Today there is a growing need for a helpdesk support system that is able to address multiple modes of communication that a consumer may have with organizations. According to NMincite, nearly 47% of all social media users have used social networks such as Facebook and Twitter to send in customer service requests. Another report by
A report by Gartner published in 2010 estimated the global identity and access management market to grow from $9.2 billion in 2009 to $11.9 billion by the end of the current year. Growth will be driven by the emergence of cloud-based identity management being offered as a service, or IDaaS. IDaaS is a growing need for
According to an IDC report, IT spending on both public and private cloud storage segments will be worth $22.6 billion by 2015. Growth will be driven by an annual 24% increase in the public cloud segment and a 29% increase in the private cloud segment over the five-year period from 2010-2015.
A report by Juniper Research released last year estimated that the market for consumer mobile applications will be worth $52 billion by the year 2016. Growth will be driven by the increasing adoption of smartphones and tablets by consumers. Last year, tablet apps accounted for 7% of global app revenues. That number is projected to
A recent report by Transparency Market Research titled “Big Data Market – Global Scenario, Trends, Industry Analysis, Size, Share and Forecast, 2012- 2018” projects the big data market to grow at an annual rate of 40.5% to $48.3 billion from $6.3 billion last year. North America will remain the leading contributor to the segment, commanding
According to Forrester research, with more than $22 billion spent on automotive advertising last year, the segment is among the largest advertising markets in the country. The researcher estimates that the growth in online viewership by consumers is causing dealers and manufacturers to spend more of their advertising dollars on the Internet. In 2008, just