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Software as a service

Trend Radar 2008: SaaS in the Enterprise

Posted on Monday, Jan 7th

A Gartner report from August 2007 predicted that SaaS adoption in the Enterprise will be rising at a 22% CAGR through 2011. Worldwide total software revenue for software as a service (SaaS) within the enterprise software markets is projected to surpass $5.1 billion in 2007, a 21 percent increase from 2006 revenue ($4.2 billion), according

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Seven Reasons Why SaaS Would Be a Great Success

Posted on Sunday, Dec 2nd

By Gadi Shamia, Guest Author I am a great believer in SaaS (Software as a service) as a future leading delivery mechanism for small and medium businesses (SMBs). Although SaaS penetration into this space is slow, there are many reasons for SaaS to prevail. It may take a while, and it will require a leap

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Seven Reasons Why SaaS is Not Main Street in SMB

Posted on Saturday, Dec 1st

By Gadi Shamia, Guest Author It was the week of Web 2.0, the annual conference that celebrates the new new new web. Tracking the news from the conference, it was clear that the new web still mainly targets consumers and individuals, and did not make any significant headway into the small- and mid-size business space

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Cracking the Very Small Business Market: PayCycle CEO Jim Heeger (Part 12)

Posted on Friday, Oct 26th

SM: You may have to do some of that equity/liquidity swapping due to the structure of venture funds. JH: One of our funding sources may have to close out their fund, and in that case we will go find someone to help do that. In fact we just recently had a conversation about this amongst

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Panel on Enterprise 3.0 & Collaboration

Posted on Sunday, Jun 17th

On June 25th, I am moderating a panel discussion on the future of Enterprise 3.0 Collaboration. If you are in the Bay Area, and interested in the topic, do consider attending. You can register here. And if you are one my readers, please do come up and introduce yourself.

Neocase: A SME-SaaS Case Study (Part 2)

Posted on Tuesday, Nov 7th

SM: Under what circumstances did the company get started? HP: Neocase Software was established 15 years ago in what can be considered one of the more challenging environment for providing quality customer service: a technical call center. Jean-Michael Cambot, a software guru who later went on to become the CTO with Business Objects, “cracked the

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Neocase: A SME-SaaS Case Study (Part 1)

Posted on Monday, Nov 6th

Here’s an interview with Hervé Pluche, President and CEO of Neocase Software. In this dicussion, we focus on the challenges of building a SaaS business, especially one that has a major SME focus. We go into a lot of details of precise segmentation, solution selling methodology, and other strategic marketing issues, which I hope, you

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NetSuite IPO: Some Thoughts

Posted on Tuesday, Apr 11th

Netsuite IPO – hope it works, and works BIG.