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HOT TOPICS
- The Accelerator Conundrum
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outsourcing
Outsourcing: David Bonthrone, Executive Vice-President, Group FMG (Part 1)
When people think of outsourcing, things like customer service and Web development often come to mind. Group FMG is an international marketing solutions company with business offices in New York, London, Bangalore and Chennai. Group FMG helps clients develop brand strategies, builds e-commerce solutions and produces content that attracts customers and facilitates business growth. The
Outsourcing: Blanca Trevino, CEO of Softtek (Part 4)
SM: Do you see migration happening from Europe, especially Spain to Latin America, of this kind of talent that you are starting to recruit? BT: No, not really. We have not seen that. Of course, we have our people there, and we are growing in our center in Spain, but no. That’s an interesting question.
Outsourcing: Blanca Trevino, CEO of Softtek (Part 3)
SM: How do you tackle this zero unemployment in your industry? That’s bound to create a talent war. How is the region coping with that? How do you propose to cope with that going forward? BT: The thing is because of how deeply companies want to be part of this industry and offer services globally,
Outsourcing: Blanca Trevino, CEO of Softtek (Part 2)
SM: Actually, TCS (Tata Consultancy Services) has set up a major Latin America operation. BT: They do. TCS probably is the Indian vendor that has the largest call center here in Latin America. They do have a strong presence in Brazil, and from Brazil, they support global clients. They won, a couple of years ago,
Outsourcing: Blanca Trevino, CEO of Softtek (Part 1)
Softtek is global company that provides its clients, which comprise top-tier corporations, with process-driven IT solutions. The company has office locations in North America, Latin America, Europe and Asia. The world has Softtek to thank for the creation of nearshoring, which involves companies outsourcing tasks to other companies that are located in nearby countries or
Outsourcing: Brad Heath, CEO of VirTex Assembly Services (Part 4)
Sramana Mitra: Would you talk a bit about the logistics challenges in shipping and so forth? Of course, there are energy prices and everything, but how has that changed? At some point, it made a lot of sense to manufacture everything in a local destination, and the logistics and shipping charges were not exactly big
Outsourcing: Brad Heath, CEO of VirTex Assembly Services (Part 3)
Sramana Mitra: Is Mexico the only Latin American country that is coming up in that near shoring trend? Brad Heath: No. It’s the only one that we’re dealing with, but you’ve got stuff happening down in Brazil. You’ve got a number of others. SM: Brazil is not easy to get to at all. BH: It’s
Outsourcing: Brad Heath, CEO of VirTex Assembly Services (Part 2)
SM: What are the repercussions of that? BH: Well, we go ahead and work with our supply chain in the same manner, to minimize our risk and our liability. So, we’re not taking any risks that our customers aren’t taking, but we’re working with our supply chain to minimize that risk for our customers. There are
