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Outsourcing: David Bonthrone, Executive Vice-President, Group FMG (Part 4)

Posted on Thursday, Jun 28th

SM: There is an effort in India to move certain types of outsourced functions into the smaller cities or towns, not Chennai, Mumbai, Bangalore kinds of places, which are pretty crowded, pretty saturated places. Some of the types of functions that you are talking about have shown up, on my radar at least, as functions

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Outsourcing: David Bonthrone, Executive Vice-President, Group FMG (Part 3)

Posted on Wednesday, Jun 27th

SM: Talk to me about the kind of work that your Chennai operation does. DB: We do a lot of print production work. Within that, I mean cleaning up images for printing and production. We have a fast turnaround facility that can handle a lot of volume in terms of print. That’s some traditional work

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Outsourcing: David Bonthrone, Executive Vice-President, Group FMG (Part 2)

Posted on Tuesday, Jun 26th

Sramana Mitra: Let me see if I’ve got this right. The way you split the market is the holding companies have a variety of advertising agencies and new media agencies and, typically, most of them have centralized production facilities. David Bonthorne: There’s a trend towards it. SM: Now, the part that I didn’t quite get

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Outsourcing: David Bonthrone, Executive Vice-President, Group FMG (Part 1)

Posted on Monday, Jun 25th

When people think of outsourcing, things like customer service and Web development often come to mind. Group FMG is an international marketing solutions company with business offices in New York, London, Bangalore and Chennai. Group FMG helps clients develop brand strategies, builds e-commerce solutions and produces content that attracts customers and facilitates business growth. The

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Outsourcing: Blanca Trevino, CEO of Softtek (Part 4)

Posted on Sunday, May 13th

SM: Do you see migration happening from Europe, especially Spain to Latin America, of this kind of talent that you are starting to recruit? BT: No, not really. We have not seen that. Of course, we have our people there, and we are growing in our center in Spain, but no. That’s an interesting question.

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Outsourcing: Blanca Trevino, CEO of Softtek (Part 3)

Posted on Saturday, May 12th

SM: How do you tackle this zero unemployment in your industry? That’s bound to create a talent war. How is the region coping with that? How do you propose to cope with that going forward? BT: The thing is because of how deeply companies want to be part of this industry and offer services globally,

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Outsourcing: Blanca Trevino, CEO of Softtek (Part 2)

Posted on Friday, May 11th

SM: Actually, TCS (Tata Consultancy Services) has set up a major Latin America operation. BT: They do. TCS probably is the Indian vendor that has the largest call center here in Latin America. They do have a strong presence in Brazil, and from Brazil, they support global clients. They won, a couple of years ago,

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Outsourcing: Blanca Trevino, CEO of Softtek (Part 1)

Posted on Thursday, May 10th

Softtek is global company that provides its clients, which comprise top-tier corporations, with process-driven IT solutions. The company has office locations in North America, Latin America, Europe and Asia. The world has Softtek to thank for the creation of nearshoring, which involves companies outsourcing tasks to other companies that are located in nearby countries or

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