During today’s roundtable, we worked with two entrepreneurs and also had a segment on our year-long engagement with incubators around the world. The 1M/1M team has invested significant resources to engage with and understand the challenges of the Incubator industry around the globe. In our Business Incubator series of interviews, we have invited many leaders
In case you missed it, here is the recording:
Today’s roundtable is starting in 30 minutes, on Thursday, June 2, at 11 a.m. EDT/8 a.m. PDT/8:30 p.m. IST. Click here to join.
By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: That is true on the marketing side. You are talking about the pre-sale situation, market research situation where customers are trying to make a decision. But what about the actual customer support piece where you are a customer and you have bought a product. I
By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: So, are there nuggets of information that you can share about strategies you are using as far as cloud computing is concerned? Mandy Edwards: Well, in terms of strategy, everything we do has to be secure. We also have to understand risks and vulnerabilities, and
By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: In your industry, what is available today as infrastructure as a service? Obviously, storage was one of the first value propositions to be adopted as an infrastructure as a service, but is there something beyond that that is specific to your industry that you are
Entrepreneurs interested in discussing their startup ventures are invited to pitch their businesses or attend the next FREE online 1M/1M strategy roundtable on Thursday, June 2, 2011, starting at 8:00 a.m. PDT/11:00 a.m. EDT/8:30 p.m. IST. You can find more details and register here. All are welcome!
By Sramana Mitra and guest author Siddharth Garg Sramana Mitra: Right. What is the procedure of updating the knowledge base? Let’s say your agents come up with a scenario that is not addressed in the knowledge base, and somehow or the other you have to figure out how to answer that question. How does that