Sramana: What technique did you find was the most effective to sell to your customers? Lakshmi Narayanaswamy: We just tried to keep the buying process as clean and simple as it could be. We took a “what you see is what you get” approach. There were no hidden features and no hidden costs. Customers knew
Sramana: Were you able to validate your intuition? Was there an enterprise need for timesheet software? Lakshmi Narayanaswamy: We ran our timesheet product idea by a few of our customers. We confirmed that it was a big pain point with a lot of different companies. One of our clients actually liked our concept, so much
Sramana: What specifically was your intention with the company? What was the company going to do or produce? Raj Narayanaswamy: We changed directions many times. We did a lot of trial and error. Our initial goal was to build a work flow application. We envisioned a general purpose platform where end users could build their
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page. Raj Narayanaswamy is the co-founder and CEO of Replicon. He has over 15 years of software development and senior management experience. Narayanaswamy has a bachelor’s degree in computer science degree from the Indian Institute of Technology, Chennai, and is an active member of the high-tech business
Sramana: I don’t think the startup CEO job has changed. It is a demanding, high-focus job. Christos Cotsakos: I am one of those guys who does not sleep more than five hours a night anyways. I like to be engaged. I have a high level of intellectual curiosity. If you want to have a hand
Sramana: From a point of view you want diversity, but you also need to have some form of basic chemistry. I am very picky about whom I want at my house for dinner! Christos Cotsakos: Exactly. That is the gating factor. If you are going to work closely with an entrepreneurial team, you better make
Sramana: What is the price point of the product? Christos Cotsakos: It is a SaaS licensing arrangement along with professional services associated with it. It goes anywhere from $250,000 to $2.5 million a year. Sramana: Is it a user-based model? Christos Cotsakos: It is done on a client basis. Our clients publish their media on
Sramana: How did you finance such an expensive advertising campaign? Christos Cotsakos: We raised about $50 million with our initial public offering. We raised $120 million from our second offering and we raised $400 million in our private placement offering. Before our IPO we were advertising selectively. A full-page ad in the WSJ will get noticed