Sramana Mitra: And whom do you expect would be solving that problem? Or is solving that problem or is trying to improve that situation? Is it the product life cycle management (PLM) vendors? Jay Leader: In part. There are a whole bunch of them. I am sure you trip across lots of them – people
Sramana Mitra: Product life cycle management is an area we haven’t heard so much about in our cloud computing series. We haven’t really heard much from that field. I worked a lot in that area in the early part of the past decade because I was doing a turnaround of a company that did PLM
Sramana Mitra: What about customer service; how do you handle this? Jay Leader: We do have customer service, and we have internal applications we use for this. We use RightNow technologies to manage customer service operations. Part of the call center is outsourced, but we do oversee service issues, obviously, and we mine the service
Utah-based TopTenREVIEWS.com is a technology-focused product review site. Founded in January 2003 by Jerry Ropelato, the company began as a website to help parents find web filtering software to protect their children online. TopTenREVIEWS soon expanded its review categories to include unbiased product information and product research, thereby attracting the average consumer. In 2006, TopTenREVIEWS
Founded in 2005 by Aviad Maizels, Alexander Shpunt, Ophir Sharon, Tamir Berliner, and Dima Rais, PrimeSense specializes in 3D machine vision. The company has its headquarters and R&D in Israel and offices in California and Japan.
For the moment, this will be my last Vertical Search Engine on the deal radar, while we turn the spotlight onto other segments. We have discussed TheFind and Wize. Today we will take a look at Retrevo, another shopping search engine. We had profiled Vipin Jain, CEO Retrevo last year. Retrevo is a product review
SM: What was your platform in those early days – an auction platform or a fixed price platform? MG: It was completely an auction platform, and today it is 90% a fixed priced platform. Another thing we did different is that we did not like the Buy It Now feature on eBay. We used it
Chances are, you have not heard of British chipmaker ARM, and don’t understand their business model. ARM develops semiconductor IP cores that most other chip vendors license and include in their products, to speed up their design cycles. ARM, in turn, collects royalties from these licensing deals. It is by far the largest IP core