Sramana Mitra: Managed services is an area that you see that is going to develop further? Ali Din: Yes, not just in the traditional sense of managing and monitoring the network and the data centre, but going into these specific use cases as well. We need managed security services. We need managed services around on-boarding
Sramana Mitra: What does your competition look like? Who else is providing this kind of solution? Is this a space that is developing from a vendor point of view? Kurt Heikkinen: It is. One of the first questions that we receive is, “How are you different from something like Skype or some general video chat
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Sramana Mitra: Can you put all this in perspective for us in terms of the trends that you’re seeing in the space? Ali Din: Specifically in our space, what we’re seeing is this evolution of mobility. People need to access multiple devices. The average person is carrying more devices or has access to multiple devices
Sramana Mitra: What levels are we talking? Are we seeing this more in technical recruitment or are we seeing this more on junior recruitment? Where is your product and is your process being applied more readily? Kurt Heikkinen: It has evolved nicely over the last several years to be able to support the enterprise of
Sramana Mitra: What category of customers are going after? Large enterprises, mid-sized, small businesses? Where is the business focused? Ali Din: To be candid, we have tried a lot of different sizes and target markets. In the early years, we pivoted quite a bit. At this point, our sweet spot is what I would call
Sramana Mitra: I have a question just based on what you described so far. There is a thought that is coming to my mind that I’d like to get clarified. Does that mean that, in using this kind of remote interviewing technology that you have empowered Disney to use, it opened up a much broader