SM: Tell me where your journey begins. Where are you from and how did you end up at the University of Toledo? XD: I was born in Nanchang, China in 1963. I grew up there and went to college at the University of Science and Technology of China. In China we have a nationwide college
SM: How will all of the political drama affect visibility of healthcare IT? Will it just result in the government’s funneling money into things that do not have an impact? JB: We have been hard at work bringing about the death of the old-fashioned software companies that dominate healthcare IT. Their business models and companies
SM: Do you plan to implement technologies like knowledge bases, automated web self services, and other similar systems? JB: Bingo. The first thing you do in healthcare is solve existing problems. Once you have the solution implemented, then you can start asking how to improve the solution, and you do that on your own time.
SM: Last year you were a $140 million company, correct? JB: Correct. The fourth quarter’s revenue rate was 47% higher than the fourth quarter of the year prior. You can imagine things are continuing to grow.
SM: You have innovated a rules engine that drives claims filing, which I am assuming has a bunch of codes and other data you have to file against for the claims to be processed. Would you classify what you have done as an expert system? JB: An expert system intends to imply artificial intelligence whereas
SM: You essentially built a patient information system. JB: Exactly. We had plans to eventually start billing, and by 1999 we were well on our way down that route.
SM: Entrepreneurs often have a chip on their shoulder from sources such as their families or surroundings. Do you think that applies to you? JB: I had relatives who were in public service and people were casting stones at them, forming opinions about me, my parents and my brothers, without really knowing me. Perhaps that
SM: Jonathan, let’s start with your background and your personal story. JB: I grew up in New York City. Medicine was the only career that nobody had done yet in my family, so I figured that would be a good career for me. I could be the best in my family in my profession and