Sramana Mitra: You said that this was a fast transactional sale that was solving a big problem. Can you succinctly summarize what the problem was that you were speaking to and successfully closing deals on? Arthur Lozinski: The way that the companies were thinking about this problem was like checking a box. You work in
Sramana Mitra: You have ten customers that you got rapidly. Where are we in the chronology? What year are we in now? Arthur Lozinski: 2014. Sramana Mitra: What kind of contract sizes was this from a financial point of view?
Sramana Mitra: Why did you go after this kind of problem set? Did you have any background in this? Arthur Lozinski: I spent a little time at SAP, but Trent and I decided that we wanted to build the greatest enterprise software company ever. This was in 2010. We were two guys in our early
Arthur talks about an excellent pivot that is quite enlightening. Sramana Mitra: Let’s start at the beginning of your journey. Where are you from? Where were you born and raised? What kind of background did you have?
Sramana Mitra: What geography was that? Where were you based and where were you doing all of this? Brian Robertson: I was based in Northern California. Most of my clients were from the West Coast. I was doing work for folks in Seattle, Oregon through Providence Health System.
Sramana Mitra: What was the productization? What was the revenue level as a services company before you started productization? Jake Weaver: As a services company, we had just over $4 million in revenue when the change started to happen. We had stepped into the product market, but we had made a smaller business solution.
Sramana Mitra: The projects you were doing were basically SharePoint implementation projects? Jake Weaver: Yes. Ten years ago, SharePoint was being used for a lot of stuff. People would build intranet networks on it. They would also build business process solutions on it. They would even build extranets with a public-facing side.
We continue our coverage of bootstrapping using services. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?