Sramana Mitra: Let’s look at your big picture. Bring it up to industry level and tell me more about what trends you are seeing from your vantage point in the Big Data world. Frank Bien: My entry into data has only been during this Big Data trend – right after 9/11 when Web 2.0 was happening. In
Frank Bien: They saw, of course, that people who were booking hotels were also referring customers because they had a great service. What they also saw was that people who are not using the service were referring the most number of customers. In a lot of organizations, when they see something like that, the thinking
Frank Bien: We’ve found that organizations have now stored lots of data, but trying to layer on the traditional BI tools hasn’t really worked. I think as we look across our customers, that’s a constant theme. A great customer story would be one of our earlier customers like HotelTonight who are doing same day hotel bookings. They’re really
How far are we from software making decisions based on Big Data rather than human data scientists having to make those decisions? Let’s see what Frank Bien, CEO of Looker, has to say. Sramana Mitra: Let’s start by introducing Looker and yourself. Tell us what you do. What’s the company all about? Frank Bien: I’m
Sramana Mitra: What trends are you seeing in your marketplace? Is the market penetrated at this point or is a lot of your customer base still on legacy systems? Chris Sullens: There’s a lot of white space because of the new entrants and the capabilities of these small guys to now consume the technology. At the high-end,
Chris Sullens: From a solution standpoint, we have a proprietary route optimization algorithm that we have developed. It does two main things. One, from a longer range planning perspective, it can put the schedules in any given constraint. For example, a certain technician needs to do a specific job because of whatever constraints. We feed
There are sectors of industry that have made their entry into the world of technology very recently. Often, these sectors leapfrogged all the prior architectures and have come straight onto the cloud. Partly, this is because of the cost structure of prior architectures that they could not afford. The cloud is bringing many such industries
Sramana Mitra: In the broad categorization that you just made, other than energy savings applications and then the off-shoots of energy savings, what are some of the other buckets of enterprise IoT? Danny Yu: How to think about this is look at whose problems are we solving. We can talk about technology and effectively the