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Bay Dynamics Co-founders Feris Rifai and Ryan Stolte wanted to work together on a new venture. They first built a services company, then introduced an OEM product, and eventually bootstrapped a product under their own brand. When we spoke in 2016, the company had just raised its first venture money after many years of being in business as a profitable, growing entity.
Sramana Mitra: One of you should probably get started. I want to go back to the very beginning of your journey, and learn about your pre-Bay Dynamics story. Where were you born, raised and, in what kind of background?
Feris Rifai: I was born in Beirut, Lebanon. That’s where I was raised till I was 18 years old. I then came to the United States to go to college. I went to school at Indiana University. It was a great experience for me. Throughout my journey when I was much younger in Lebanon, it was a bit of a difficult upbringing because we couldn’t find a way to get safety to be a part of our lives. I think it’s taught me a lot. It has helped me be, believe it or not, very optimistic.
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This is an insightful story of a family that has built an interesting two-sided marketplace business for outsourcing laundry services.
Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born and raised? In what kind of background?
>>>Sramana Mitra: What is the pricing structure? How much are colleges and universities willing to pay to train their student body in just the elevator pitch?
Salil Pande: We don’t ask that question. Our thing is we’re trying to be a collaborator with the university.
Sramana Mitra: But you’re doing $5 million plus in revenue.
>>>Sramana Mitra: ARR is now your business model right?
Lloyed Lobo: We look at it as ARR. For every year a company does R&D, they pay us. It’s recurring. Although we take a percentage, it’s very consistent with how much R&D they do. That’s how we model it out.
Sramana Mitra: How many customers is $10 million ARR for you?
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>>>Sramana Mitra: Go down one level and explain more about the technology.
Salil Pande: What we have done is essentially provide feedback on your resume. For feedback from someone qualified today, they would have to spend boatloads of time with you. There is an assumed knowledge that they should have about what’s a good resume and what’s a good role that is fit for you. Then they should be articulate in giving you concise, objective, and actionable feedback.
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