Building a Venture Scale AI Company: Observe.AI CEO Swapnil Jain (Part 3)

Swapnil Jain: When you call your bank, you hear that the call is being recorded for quality and training. A human would come in and listen to it manually. While listening, they are filling out a form about the call details. Then on the other side, the supervisors who are coaching the agents are doing the same thing. The operations team, which is trying to improve processes on how to best handle these calls, is doing the same thing.

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625th 1Mby1M Roundtable for Entrepreneurs Starting NOW: Live Tweeting by @1Mby1M

Today’s 625th FREE online 1Mby1M Roundtable for Entrepreneurs is starting NOW, on Thursday, November 9, at 8 a.m. PST/11 a.m. EST/5 p.m. CET/9:30 p.m. India IST. CLICK HERE to join. PASSWORD: startup  All are welcome!   

Best of Bootstrapping: Bootstrapped Decisively to $5M+

If you haven’t already, please study our free Bootstrapping Course and Investor Introductions page. 

RainmakerForce CRO Mack Sundaram had built a successful business optimized for autonomy and profitability when we spoke in 2018. Excellent navigation!

Sramana Mitra: Let’s go to the very beginning of your journey. Tell us where you’re from. Where did you grow up? Where were you born and raised?

Mack Sundaram: I was born in South India in a village near Chennai. I spent some time of my childhood in Chennai and Pondicherry. I later went to school in New Delhi. Since then, I moved over to the United States where I had an opportunity to pursue a doctoral degree in Economics. That’s where the transition happened.

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Today’s 625th FREE online 1Mby1M Roundtable for Entrepreneurs is starting in 30 minutes, on Thursday, November 9, at 8 a.m. PST/11 a.m. EST/5 p.m. CET/9:30 p.m. India IST. CLICK HERE to join. PASSWORD: startup  All are welcome!

Building a Venture Scale AI Company: Observe.AI CEO Swapnil Jain (Part 2)

Sramana Mitra: What was the idea that you zeroed in on? What was the process?

Swapnil Jain: It was a pretty long process that lasted two years. Towards the last two days of my job, I started formalizing some ideas. More often than not, you pivot. I started with one idea. I had eight different ideas during that period. I’d test and idea; if it’s working, keep moving forward. If not, then pull back.

Building a Venture Scale AI Company: Observe.AI CEO Swapnil Jain (Part 1)

Swapnil makes a very clear distinction between his goal of becoming a Centaur ($100M+ revenue company), not a Unicorn ($1B+ valuation). Read on to learn about his journey.

Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born and raised? What kind of background?

Best of Bootstrapping: Startups Die From Overfunding

If you haven’t already, please study our free Bootstrapping Course and Investor Introductions page. 

Funding = Success, right? I wish it did. But entrepreneurial tracks are littered with carcasses of dead startups that were very well funded, some to the tune of hundreds of millions. As a case in point, watch this 2 minutes 31 second video: Death By Overfunding.

If you prefer to read instead of watching, read the Nasty Gal story here:

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Best of Bootstrapping: Bootstrapped a Global E-commerce Venture to $50M

If you haven’t already, please study our free Bootstrapping Course and Investor Introductions page. 

When we spoke in 2018, SmartBuyGlasses Co-CEO David Menning had bootstrapped a global e-commerce venture from Hong Kong to $50M. Splendid execution!

Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?

David Menning: I grew up in Sydney. I’ve been educated in Australia. In my later years, I studied at universities overseas both in Canada and Japan for a little while. It was this time when I was abroad spending time in different countries that I was exposed to different business models, cultures, and people.

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