The Covid-19 pandemic has changed consumer behavior in a major way. The change, however, has only started. As we move through the virus-era over the next two years without treatment and without vaccines, much more will likely change. As you know, I have a special interest in Art, and have observed its dynamics for many
Sramana Mitra: What happens in 2019? JB Kellogg: We built the third version and released at the end of 2019. We’re excited about that because it truly makes us more of a technology company than we’ve ever been. Now we have do-it-yourself (DIY) functionality, and not just do-it-for-me (DIFM).
Sramana Mitra: You expect people to be trained at a certain level to be part of your pool that you staff with. What is that qualification that you’re looking for? David Coppins: We employ Registered Nurses (RN), Licensed Vocational Nurses (LVN), and nurse aids. Each one of them has their own objective certifications. Beyond that, we require that
Sramana Mitra: What do you think is going to happen? We are, on the one hand, over 30 million people in America that are unemployed. This could go up. At some point, it will come down. For the foreseeable future, there’s going to be tremendous unemployment in the system. Then there are certain segments and
Sramana Mitra: Talk to me in a bit more granular form what was going on. What kind of web development were you doing? What was the product idea that you were noodling with and then building? Rich Waldron: In hindsight, providing services alongside product development was really important. We got a crash course in having
Sramana Mitra: What was the revenue level in 2014? What was the split between product and service? JB Kellogg: $20 million at that point. The mix was somewhere around 20% product and 80% services. Sramana Mitra: Was it still bootstrapped?
Rich is building an authentic tech company from London and while the company could have become a so-called Unicorn by loading up on liquidation preferences, they have chosen not to do so. Excellent story. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and
This is a very important conversation about how unemployed retail workers can find their way to retraining and re-employment in the healthcare sector with the aid of technology. Sramana Mitra: Let’s start by introducing our audience to yourself as well as to IntelyCare.