SM: What is your sales model? Do you do direct sales, telesales, or other approaches? DM: We have a marketing group that does a lot of Web optimization, e-mail marketing, and direct mail marketing. We generate leads that go directly to the salespeople. They get an appointment at the building with the principal and the
Gartner estimated recently that worldwide IT services revenues declined 5.3% over the year in 2009 to $763 billion. Revenues for all players in the industry declined, with HP and Accenture reporting the biggest drops of 10.4% and 11.8% respectively. But India-based service providers saw revenues increase 3.6% for 2009 in dollar terms. However, growth was
By guest author Tony Scott Jumping on the KPO Bandwagon and the Coming Shakeout Tony: Have you seen other competitors doing what you are doing? Alok: Yes, there are a lot of competitors now. Until 2004, when we created the term KPO, nobody knew this segment. But then what started happening in India in 2005
Oseteoarthritis, also known as degenerative joint disease or degenerative arthritis, is not a new disease – evidence of it has been found in skeletons from the Ice Age. But effective methods of stopping the disease, especially ones appropriate for young and middle-aged adults, have been elusive. In the United States, anywhere from 16 million to
SM: After you became CEO, did you have a different content strategy? TM: We introduced reading and math first, and then we followed with science and social studies. We also focused first on elementary schools and then on high schools. Two years ago we started addressing kindergarten, first, and second grade programs.
Sramana Mitra’s next free online 1M/1M strategy roundtable for entrepreneurs will be held this Thursday, May 20, 2010, starting at 8 a.m. PDT/11 a.m. EDT/8:30 p.m. IST. You can find more details and register here. We hope you will join us and let other entrepreneurs know!
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By guest author Tony Scott Global Delivery and Talent Acquisition Tony: Obviously, to do that kind of knowledge-based outsourcing requires specialized talent. How do you build that capability? Alok: We are hiring people in four centers: in India in New Delhi; in Shanghai; in Chile just north of Santiago to cover Latin America; and in