There is a lot of buzz in the CRM space on how AI will augment the effectiveness of sales people. This interview is a comprehensive deep dive into the issues driving the problem, both promises and challenges.
Sramana Mitra: Let’s start with introducing our audience to yourself and to SugarCRM, especially to what’s been happening in the past couple of years.
Rich Green: I’ve been at the company for about a year. I’m the Chief Product Officer. I came from an Internet of Things company where we had energy monitoring devices with cloud controlling systems. Before that, I was the Chief Technology Officer for Nokia in charge of all the >>>
FusionOps was ahead of its time. Founded in 2005, the company has only recently found its groove with the AI wave. Focused on the supply chain area, they are doing some very cool stuff with Cloud, Big Data, and AI.
Sramana Mitra: Tell us about the company and yourself.
Shariq Mansoor: FusionOps is focused on the supply chain. We started in 2005. At that time, we had a vision and we still have the same vision. We believe that data is going to change things. At that time, cloud was just emerging. We were a little early in the space. >>>
For the 19th straight quarter, IBM (NYSE: IBM) has reported declining revenues. But the silver lining in the results was its performance in its strategic imperatives. The company saw strong growth for the cloud, analytics, mobility, and security businesses. The growth wasn’t enough to keep the market happy. Despite the company surpassing market expectations, the stock fell post the result announcement. >>>
Right now, we’re still processing the 2016 US Presidential election, and focusing on blue-collar job losses that led to Trump’s victory.
But the truth is, within the next election cycle or two, we will see the pain being felt not only by blue-collar workers, but also white-collar folks.
Inequality: Technology & Automation: In the 30-50 year timeframe and beyond, technology and automation will create tremendous disruption. 60-80% of ALL jobs will, likely, get automated.
We hear a lot about deep learning algorithms and their applications on very large data sets. This interview delves into a company and its customer base that works in that area.
Sramana Mitra: Let’s start by introducing our audience to yourself as well as to the company.
Jack Porter: I’m the CEO of Razorthink. We provide a specific segment of artificial intelligence called machine super intelligence, which is the intersection of advanced deep learning and high-performance computing. Our customers are some of the largest customers in the world. We sit on top of their big data stack and we track patterns. >>>
India’s development over the last two decades owes a lot to globalization and IT outsourcing from the West.
Today, the Indian IT-BPO industry employs 3.7 million people.
A large portion of this is relatively low skilled, or at least mid-range skilled positions.
Artificial Intelligence, it seems, will deliver on its promise on many vectors. Low-skilled tasks that can be automated WILL be automated. This will start showing impact relatively soon. Some analysts like HfS research have projected a job loss of 640,000 by 2021.